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How to Hard Reset LG G2

Making a hard reset represents an essential operation to perform on an Android device. Why? Well, we will discuss in a detailed way about this during the lines from below, where I will also show you how to easily hard reset your LG G2. By using this guide you will learn how to hard reset, or factory reset the LG G2 by using two methods – the first is the classic or software way and the second implies in using the recovery mode menu. Anyway, check the lines from below for further info.

Hard reset or factory reset is a term from which we understand the following: the internal system of your Android smartphone will be wiped out in order to remove bugs, malware and other problems. So, making a hard reset might be the perfect way for fixing your damaged or bricked LG G2. Furthermore, you will have to make a hard reset if you will want to sell your phone or if you will buy a new one from your friend or from another user. The factory reset is also required when your LG G2 is running slow or when you are experiencing lags on your Android smartphone.

Basically, with a hard reset you can resolve the main issues from an Android phone and tablet. The issues might be related to unofficial operations that you have recently applied on your G2. For example you can damage your device while trying to gain root access, to unlock the bootloader, to install a custom recovery image, flash a custom kernel or update with a custom ROM firmware. In most cases after messing things up your phone will be stuck in a boot loop, or the display will freeze and you will not be able to use the menu, to power off or force restart your device. But, luckily for you in most cases the hard reset or factory reset is resolving these issues with ease.

Since by making a hard reset you will wipe the system of your LG G2, before heading to the proper steps a good idea will be to perform a backup. Of course do that only if you can still use your phone, else you will have to skip the backup. Now, you should save everything that’s there on the internal storage memory of your phone. Start with the contacts list, call logs, text messages, market apps and end with your personal data, info and accounts. As a personal recommendation in order to make a proper backup use compatible and free distributed apps from Google Play.

Remember that this tutorial is compatible only with the LG G2. What does this mean? Well basically the steps from below will work only for the mentioned device, while the process has been tested only on the same. So, don’t risk anything and don’t apply the guidelines on similar or different Android devices.

How to Hard Reset LG G2

Hardware factory reset

  1. Take your phone and turn it off – just press power button and select “power off”.
  2. Wait while your device is shutting down.
  3. Then, press volume down button and power button together until the LG logo appears on the screen.
  4. When the LG logo is displayed, let go of the power button, keep pressing the volume down key and then press once more the power button.
  5. Once you do that, on your LG G2 the factory reset menu will be displayed.
  6. Press power button in order to agree and wait while the hard reset is being completed.

Software factory reset

  1. If you can use your phone then you can perform the hard reset in an easier way.
  2. All you have to do is to tap on the “menu” icon.
  3. Go to “settings”.
  4. Select “general” and pick “backup and factory reset”.
  5. Then choose “factory reset”, agree and complete the hard reset operation.

Congratulations, you have successfully completed the tutorial which means that you now know how to safely make a hard reset on your LG G2. Now you can easily repair your bricked or damaged phone and you can also bump the speeds and remove the lags and bugs from your phone’s internal system. Do use the comments field from below for sharing your experience with our team and with the other users who might want to use this guide.

LG G2 Articles

  • Difo

    I need help because I’ve tried to reset it but it seems to stop midway through the process. I noticed that once I plugged the phone in to my mac it moved forward a bit with the process but still nothing has happened. Help.

    • Difo

      Hard reset

  • Robert Hadzimehmedovic

    hardware reset is not working

  • a

    it will factoryrest your phone .. if dony have twrp :))))

    • Shaun Dunn

      twrp is what fooked my phone in the first place

  • Luis Hdz

    my G2´s screen got frozen, so i cant try the hardware factory reset, what should I do?

  • Fatima Qureshi

    my lg g2 freezes when i start the phone (always freezes during when the LG logo appears) what can i do?

  • Po

    Hi tried many times but do not get the factory reset menu page – what to do pls? Thanks

  • Eddie Surrency

    For my ATT LG G2 I had gained root access a while back and now that all these new updates are coming I have un rooted my device but now I must have lost some drivers or files. I can’t access the settings menu on the phone and a factory hard reset doesn’t work. Any suggestions???

    • giorgos

      the same problem!
      if you find it sent me at my email

  • jitendra

    For my lg g2 wifi not working plz help

  • Heath Bilyeu

    So at half charge my phone decided to shut off completely. I can’t hard reset and I can’t even get it to turn on again. Any suggestions?

    • Wouter

      Have the same problem, anyone can help?

  • keith h

    my phone as locked me out.keeps asking for a back up pin that i dont have.any ideas?

    • Dave

      Take your Sim card out

  • rach

    I have got the factory hard reset menu up I pressed power button to confirm and it has just stuck on the factory hard reset screen cant do anything with my phone any ideas

  • There is change with Kitkat update.
    First use volume down+power then when LG logo appears release keys and press volume down+up buttons same time.

    • bryan

      thanks a million

    • salah

      thanks guy u saved work of 2 days

    • bestetotnutoe

      That did it, thanks a lot.

    • Ties


    • Thayumanavan R

      By doing this it allows me to boot the phone in safe mode. Actually I rooted successfully. I was in the process of flashing. For some reason it didn’t complete it successfully. Afterwards I was trying to boot normally it boots okay, by core/systemui/lg keyboard process keep stopped working. I can’t really do anything now 🙁

      Any help is appreciated.


    • Fred Dunsaas

      How the %#” are you meant to press up and down simultaneously?

  • djjebson73

    I cant use any part of my phone. Just keeps flashing carrier name over and over. I have tried to turn the power off, it just starts the same stuff over and over. How can I fix this issue. Please help, its a cool phone but, if this is whats in store, trash here it comes

  • Ties

    it works… thank you, thank you. the kitkat version

  • Moises Roth

    Another way…

    Press and hold the Volume Down button and the Power button.

    When the LG logo is displayed release the Power button only then immediately press and hold the Power button again.

    • Emilis Kasiulynas

      Thanks, worked for me!

  • maria collins

    my phone was on the charger all night (lg g2) and now it says its charged but it cut off while charging and it wont turn on if i have the plug in it’ll say the battery percentage but the phone wont turn on at all i need help

  • unkown

    i want say a bug thanks to @Androiddunya this coment help me
    There is change with Kitkat update. ….

  • Jeff D.

    I recently had sprint activate an old phone LG G2 and after it was activated, I lost all my contacts, I have tried Restoring old contacts on Gmail and also tried Dr. Fone Unsuccessful. Any suggestions ?

  • mayur Chauhan

    hi i have lg g2
    in my phone hard reset not working plz help me

  • Concon

    To get to download mode on LG G2 hold the power button and the up button at the same time. I brick my phone and that was the only way to get it back in working order, also don’t let go of the buttons until you see the download mode.

    • Annette Swinnerton Smith

      Hi, I can get to the download mode. Any idea what to do then? My factory reset does not solve my problem. I am non tech – but I put lollipop on my G2 D802. it has trouble on the start up wizard now, as the screen calibration is out.