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How to Hard Reset the HTC U11

Making a hard reset is one of the most common operations that are usually performed on the Android platform. Thus, if you have just bought the HTC U11 or if you want to learn the basic Android processes that can be applied on your device, you should also check the guidelines from below. There you can learn more info about this operation, you can review the advantages and the risks related with the hard reset procedure and you can learn the methods that can take you through the actual hard reset process.

The hard reset is the same thing with the factory reset operation. Both terms are defining the same process which is partially restoring your device back to stock – in a few words everything that’s not there from day one will be erased. Thus, we are discussing about a wiping process that is refreshing the Android core system that powers your HTC U11.

Because of that, in most situations, the hard reset operation is applied when software related problems are involved. So, this tutorial can be used as a manual troubleshoot situation through which you can try to fix different problems like boot loops, lags, bugs, hangs, screen freeze, errors, alerts, battery drain, heating situations, signal strength problems or total blackouts. Most of these problems are usually caused by malfunctions related with buggy updates, malware, inappropriate tools, or unresponsive process.

Therefore, the goal is to remove the malfunctions and with the hard reset you can get rid of everything that’s not there by default. Along with the troubleshoot aspect the factory reset operation can help you manage other situations that are interfering with your HTC U11. For example, the hard reset can help you free up some space and it can speed up the Android system, especially if you already noticed that your phone is not running as fast as it used to. Additionally, the factory reset operation can also help you complete certain tweaking processes such as installing custom ROMs – a third party firmware can be installed only on a clean Android system, so in that case the hard reset is not optional.

Because you are going to wipe the internal storage system of your HTC U11, before starting the hard reset, I recommend you to make a backup. Only in this way you can secure your personal data, info, accounts and files. Don’t worry, a general backup can be done within minutes as there are various backup and restore methods that can be used – by default you can use built-in cloud storage platforms, you can also use the Google services and sync your data with your own Google Account or you can just go to Google Play and download dedicated backup and restore apps for your HTC U11.

The steps from below will start the hard reset process regardless of the state in which your phone is found – it can be rooted, locked, running on stock or custom recovery image, powered by a locked or unlocked bootloader and so on. Moreover, this will be an official operation supported by HTC and by Google. Thus, you won’t lose your phone’s warranty and you won’t have to use complex or risky tools or programs – everything will be safe and secured, so from this perspective you have nothing to worry about.

Only one thing should be performed before doing anything else – charging your HTC U11 if that’s required. You can end up in messing things up (soft brick the Android OS that runs on your device) if your handset will get switched off while you try to apply the hard reset operation. Therefore, wait a while until your phone gets charged if the power left is currently lower than 50%.

How to Hard Reset the HTC U11

Method 1

  1. You have to power off your phone – press and hold the Power key for a few moments or press the Power button once and select “power off”.
  2. Afterwards, press and hold Volume Down and Power buttons for a couple of seconds.
  3. When the Download Mode is displayed release the keys.
  4. Go into Bootloader Mode – use Volume rocker keys to scroll up and down and the Power button to select.
  5. From Bootloader select the Recovery option – your HTC U11 will be now rebooted into recovery mode.
  6. From recovery just select the “wipe data factory reset” option and confirm.
  7. Choose Yes—delete all user data and wait while the hard reset is automatically completed.
  8. When done, go back to main menu of recovery and select “reboot system now”.

Method 2

  1. Begin by switching on your smartphone.
  2. Tap on Menu and go to Settings.
  3. From Settings choose the Backup & Reset field.
  4. From there select Reset Phone and tap on Erase All Data.
  5. Tap on Ok and agree with all the alerts.
  6. The factory reset will be now completed.
  7. You can reboot your HTC U11 in the end.


So that’s how you can hard reset the HTC U11. If you have questions or if you need our help don’t hesitate and contact us – you can get in touch with us easily by using the comments field from below. Moreover, stay close if you want to learn further Android related tips and tricks for your HTC U11.