Sony has just updated the Xperia Z1, Z Ultra and Z Compact to Android 4.4.2 KitKat and it seems like now the company is preparing to push a new OTA update in order to fix a sound bug.
The KitKat update came with a bug that sometimes redirected the sound from the external speaker to the internal one and a lot of users have complained. We don’t have exact numbers, but it seems like a lot of users experienced the issue, as there are probably thousands of reports around the web.
Due to this bug, some users could not hear notifications, alarms, listen to music or make video calls.
Thankfully, Sony has listened to the users and they will release the new Android 4.4.2 KitKat OTA update on April 7, which means affected users have only a few days left with this annoying issue.
We expect the update to fix other bugs too, as most manufacturers usually try to pack as many improvements as they can in their firmware updates, so your smartphone might be even better.
You can read Sony’s statement below.
Sony Mobile Communications would like to provide an update in response to reports around abnormal audio functionality and quality; that some users may be experiencing on their Xperia Z1, Xperia Z Ultra and Xperia Z1 Compact devices after upgrading to Android 4.4 KitKat. We have identified this issue on some units of these models, and measures have been taken to swiftly deliver a solution for our users. A fix for the issues will be included in a new software release that will start rolling out from next week (w/c 7/04), with exact availability and timing varying by operator and market.
We will let you know when Sony starts rolling out the update. Until then we are curious if you have experienced this bug on your Sony Xperia Z1, Z1 Compact or Z Ultra.