I know how irritating and annoying life can be when you just can’t figure out what’s wrong with your smartphone. In today’s step by step guide I will show you what to do when you can’t send or receive messages from / on your Android powered device. I know that it might look like an easy job to deal for some of you, but in fact there is nothing easy when you don’t know how to handle an unexpected issue. First, if you notice that something is wrong with your messages, then probably the Message Centre Number is messed up.

But how could a simple number be erased or changed without you noticed it? Well, it’s easy. The Message Centre Number can be accessed by anybody, because reaching it is just a two-tap distance. So, be careful who you give your device to, or what you change from your phone system. If you have a little brother, sister or even baby, don’t let them play with your smartphone. They can accidentally reach and change the Message Centre Number, and you will be then wondering why you can’t send or receive any kind of messages.

If the up-mentioned scenario, or who knows what else similar is happening, don’t worry, as I will teach you how to change the Message Centre Number from any Android based smartphone in the shortest time possible. In this way you will be able to resume your conversations, or get back in touch with your friends. The process will be similar with the one I have explained for deleting the data from any Android device by using the Factory Data Reset, so you have nothing to worry about.

You have it all explained during a few steps, so let’s get started. First, the message centre number is the attribute of your network provider and whatever messages that you sent are been routed by that message centre number and it acts as a gateway. That’s why if you change it you will not be able to operate any kinds of messages from or on your handset. The present guide can be followed for any kind of device that runs the Android operating system; the version of the OS doesn’t matter, the operation will be the same.

That being said you can start restoring the Message Centre Number from your Android powered handset.

  1. First of all, you need to call your customer service and ask for the correct message centre number. Unfortunately this is the only way for getting it. Then, you must change it manually.
  2. Once you have the correct number go on the SMS application from your smartphone.
  3. Tap on “Menu” and then on “Settings”.
  4. Look for the “Message centre” and select it.
  5. When you open the up-mentioned option you will be able to edit the number.
  6. Enter the correct one and tap on “Ok”.
  7. Send a message to see if it works.
  8. Done.

If after completing all from above you can’t still receive or send messages, then you should probably contact the customer service again as there should be something else wrong on the device system. Also share your issues with us so we can come with guides like this one in order to help you through. Remember that this tutorial is suitable for any Android smartphones so don’t hesitate to use it; stay close for further Android how to guides.

Elias Chajet · 2 years ago

I tried dialing *#*#4636#*#* but when I finish dialing the number dissapears and no menu opens up. I still do not understand how to change the message center number.

godnani2006 · 2 years ago

Thank you so much it's working for mee..

subrata · 3 years ago

i am unable to send or receive any text messages on my samsung galaxy s duos 2, i cant change the message centre number, showing unsupported and *#*#4636#*#* is also not showing any menu

Nags · 3 years ago

It's known on android forums that the "lollipo" update removed messaging center completely from certain phones. I have a galaxy S4 verizon phone for instance with no messaging center option. likely they purposely removed the option so that people can't transfer Sim cards.

rishi gupta · 3 years ago

info is correct ,but it need to be in quotes.

venugopal veeranki · 3 years ago

I can't even find the option of message centre number as m using moto g2 .How to find it??

Cron · 3 years ago

The Samsung s5 model scl23 doesn't have a message center option anywhere on the phone so I can't correct it, anyone found a way around this?

Heathberry · 4 years ago

I am using a Galaxy S4 and when I click on Menu then settings there is no option for message centre. I have looked everywhere for that option and am having no luck finding it...any help?

Akolade King Omishope · 4 years ago

Hey PhoneBuff ,

I have the Verizon S5 and am using it in France. I rooted my phone and now I can't send SMS. The "message centre" option isn't on my phone.. How can I fix this please?? Thanks!

mark · 4 years ago

anybody worked out how to change the message center number on an unlocked Verizon (menu been deactivated)

Me · 4 years ago

Can someone else see my messages if they get my message center number?

dipen · 4 years ago

why i cannot received the message since 2days

Arya Chuodhury · 4 years ago

I'm using moto e and aircel with KitKat os. I can browse through setting of the SMS app but I still can't find the option for message centre number. I am able to receive SMS but at the time of sending it shows that SMS sent ana money deduced but it didn't received to the receipt. Please help me.

Ali Rashid · 5 years ago

go sms does it easy, theres a setting to put in the smsc number

Saad Masood · 2 years ago

Thanks dear, the idea for changing the sms app worked. I have had s5 G900V and the sms center number was not available. then installed mood sms app which does have it in its settings. fortunately the problem was not with the center number but the sms app. just like assisted dialing.

Thanks for your help.

Rahul Ghose · 5 years ago

No such option in my android for the gt-5830

Alan · 6 years ago

I Have a problem as the message centre number on my galaxy s3 phone is not highlighted so I can't select it. Any advice?

Nima · 6 years ago

thanks *#*#4636#*#* ! it is Very nice Thanks So much just andorid 2.1 :D

SmaRkieS · 6 years ago

Very simple :)

Dial *#*#4636#*#*.
You will get a menu, from that select Phone Information
You will find a setting "SMSC"
Refresh it. It is most likely to retrieve the message center number
from your operator. (Or call your operator, and get the message center
number, and then update in this field)Then the problem should be resolved!

shubh · 5 years ago

thanks bro :)

suresh kumar d · 4 years ago

Ya i have set that number but How to Save that settings

satish · 4 years ago

This is a best idea

Matthew · 3 years ago

Dude operators we dial help....I wasn't send a messages to my friends and my father coz the"message not sent"

Asfath Ahamed · 3 years ago

Thanks buddy it worked

Shitij · 3 years ago

Thanks a lot, this fixed the issue. I was tearing my hair out trying to figure out where to change that number...

Maha Lingam · 2 years ago

i put smsc number put not get updated

George Oprea · 1 year ago

Thanks. Very helpful. Saved me a trip to the store.

Parthiban · 1 year ago

Thanks buddy

smitty99 · 6 years ago

fucking garbage, all you did was explain to me how to call customer service in 5 paragraphs

Nameless · 7 years ago

IF nothing is working to update the message center no. on android, just simply take a normal/basic phone like older nokias etc...and insert your android phone sim into it go in the settings and update the message center no. and then reinsert the sim into your android...this worked for me at least....

Jums · 2 years ago

That is the simplest way. Thanks

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