Each Android based device is coming with a hidden menu that can be used for various operations, such as making backups, flashing official updates, make a hard reset, clear cache, troubleshoot software related issues and more. This hidden menu is dubbed as recovery mode and as I have stated before it is featured by default on any Android smartphone or tablet. Thus, your Motorola Moto E comes pre-installed with a stock recovery image that can be anytime accessed and used. But for being able to do so, first you have to learn how to easily boot your Moto E in recovery mode and here is when this step by step guide will be useful for you.

Entering recovery mode is a basic Android operation that each Android user must know or learn. Of course, besides knowing how to boot your Moto E in recovery mode you should also learn how to enter fastboot mode, how to hard reset, how to update and also how to fix your bricked Android phone. All these are essential procedures that might be required especially if you are an advanced Android user who is considering in applying unofficial operations on the Moto E. These unofficial or custom tasks are basically used for improving the performances of a mid range, or high end phone and might refer to gaining root access, unlocking the bootloader, installing a custom recovery image, flashing a custom ROM, overclocking the CPU and so on.

As stated, you can choose to replace the stock recovery with a custom ROM. Now, the stock recovery image that is featured by default on your Motorola Moto E offers only limited possibilities, so if you will want to spice things up (for example you can use a custom recovery for installing a custom ROM firmware such as CM11, AOKP or ParanoidAndroid), you will have to replace the same with a custom recovery image, like CWM or TWRP recovery (use our tutorial in order to learn how to install TWRP recovery on Motorola Moto E). The best is that both custom and stock recovery image can be entered or accessed by using the same methods, meaning that the steps from below are being compatible with any recovery image you are using on your Android smartphone.

Furthermore, as you will see, the guidelines from below can be applied on both rooted and locked Moto E devices (the last method is though compatible only with rooted smartphones), meaning that entering recovery mode represents an official operation – the warranty of your device will not get void by completing this guide. Therefore, using the recovery options represents also official procedures, so making a hard reset, clearing cache or backing up your data are operations featured by default on your Android phone. As already mentioned, all these procedures can be used for various situations, though usually you can easily fix soft related problems, such as lags, bugs, boot loop errors, screen freeze situations and so on.

How to Enter Recovery Mode on Motorola Moto E

Use the hardware buttons

  1. Turn off your Moto E: in order to do so just press power button once and then select “power off” or keep pressing the power button for about 15 seconds or more.
  2. Up next on your phone press power, volume up and volume down keys at the same time.
  3. Keep pressing the buttons for about 3 or 4 seconds.
  4. The boot menu should be then displayed on your device.
  5. Use the volume down button in order to scroll down until you highlight the recovery option and then press volume up key once.
  6. You should see the Android logo displayed on your Moto E.
  7. At that point press Volume Up and Volume Down buttons for about 5 seconds and press power button once.
  8. In the end the recovery mode menu should be displayed on your phone.
  9. You can return back to Android OS by selecting “reboot system now”.

Use a third party app

  1. In order to use this method, you need to have a rooted Motorola Moto E.
  2. On your phone go to Google Play.
  3. There search for the Quick Boot app.
  4. Download the tool and install the same on your device.
  5. Then, just launch Quick Boot and select the Recovery option.
  6. Your Moto E will automatically reboot into recovery mode.

So there you have it, that’s how you can anytime enter recovery mode on your Motorola Moto E. If you have problems in reaching recovery or if you need extra help with your Moto E, don’t hesitate and share your thoughts with our team and with our readers by using the comments field from below – we will assist you as soon as possible.

avesh lingayat · 1 year ago

I am so scared about my phone that's the typing keyboard as disapper and only voice searcing is coming and my phone has locked and it has password, please help me.

Lili Gallego · 2 years ago

My moto e didn't start up eather after a system update neither normal start up nor recovery ... what should I do??

AKSHAY · 2 years ago

I'm having trouble with my moto e.
Problem I'm facing right now is if I try to call someone, my both Sims gets disappear same as like if we deactivated them fr that particular moment & gets back on in 1-2sec.
Bcz of this I can't able to reach anyone from my end.
For more I had to restart device get call function back. But I found that even if I restart device, call function start behaving same after some time.
meanwhile I can receive call from others without restarting.

Please do help me out.

priyang · 3 years ago

I have the menu thing I've had it for a while you see, I have had this for a while I got it for my last birthday (Oct 31) and it went no command about 5 or 4 months ago and I got it out today and pluged it I in so it would not die and accedently pressed the volume up by accident and it peeked my interest so I clicked wipe data many times and rebooted many times and it took me to the same place. Its a titan 2 hd here are my options

Reboot system now
Apply update from ADB
Apply update from external storage
Update rkimage from external storage
Apply update from cache
Wipe data/ factory reset
Wipe cache petition
Recovery system from backup

Josh Oddbone · 3 years ago

So when i go into recovery mode it gives me the option to push the volume down button to scroll and the volume up button to select but when i press it, it turns on, no matter which option I am on
please help

Darshan · 3 years ago

Hi, I did follow the above instructions to do a hard reset of my moto e device by using hardware buttons as I am unable t to access the phone. When I select the recovery option, I am getting an error message as "boot up" failed, due to this I unable to do a factory reset. Can you please help on this as how I can continue with hard resetting my device?

RANJAN BISWAS · 3 years ago

My moto e 1st gen showing no commend screen & after all doing recovery operation & clear catch &factory reset again its stuck on moto icon. From recovery to further process iv done all but still it showing no commend . After clear catch partition & factory reset its agin stuck into moto icon. Pls help with advance process to solve the problem. Ive locked bootloader.

Sahil Gupta · 3 years ago

Hi did you phone started ? I am getting same problem

Qwer Poiu · 3 years ago

the touch of my moto e i
sn't working in recovery mode ..... so how can i restore or backup it ????

Mohan Chandra Shanmukh · 3 years ago

my moto e dead please help.........

aamir · 4 years ago

i am using lolipop in my moto e, facing no command issue, plz help me out

umang · 4 years ago

in recovery mode its showing no command what should i do?

EB · 4 years ago

My phone wont turn on at all it just stays on the motorola screen and i was just wondering if anyone knows if i select the recovery option will i loose all my files like pictures etc

Vishal Rohilla · 4 years ago

I am rooted user...using twrp recovery and kitkat stock rom...now i cant open recovery mode..... :'( how to solve this....

gourish kamat · 4 years ago

I ve followed all procedures stated above to update to lollipop but it still showing ur system is already upated...wat to do nw???

Maninder · 4 years ago

My moto e didn't start up after a system update neither normal start up nor recovery what should I do

Lisa White · 4 years ago

Well, there are many android data recovery app could help, and I think Coolmuster Lab.Fone for Android really works great, you can use it to recover lost sms, contacts, photos, videos, etc, have a try!

Peter · 4 years ago


TexMex · 4 years ago

I too am having similar issues. It just started rebooting in my pocket randomly and now wont go past the second motorola emblem and just stays there. I tried hard rebooting with recovery but that isnt doing a thing. It was at about 90% battery

sreenath · 4 years ago

I have purchased moto E about a month ago, however I opened it only few days back. I was able to start the phone(without sim) and do some usual settings and then switched it off. And after about 2-3 days, I inserted the micro sim and tried to power on the phone and to my surprise I was not able to do it.So I put it for charging thinking that it could be the only reason it was not powering on.When I plugged in, it was showing that the battery was 0% and charging so I waited for it to reach 2-3% and then tried to restart while it was still getting charged. To my surprise the mobile was able to start. Its showing me the Motorola logo and then after a few startup images its again showing me the Motorola logo and is stuck there. It not going ahead from this screen and I think If I remove it from charging its getting discharged and If I try to restart it again getting stuck at the motorola image and not moving ahead. This is happening multiple times. Can somebody please help me here..


karukarzz · 4 years ago

Just try to power on it after it reaches 10 % after disconnecting the charger.

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