We all know that the Android platform is an open source system which can be easily customized, optimized and personalized. While this is great when talking about tweaking methods, it also imply in dealing with quite numerous problems. The main issue is that Android isn’t as secured as its users might prefer, not to mention all the others software related issues that might ruin a perfectly happy and relaxed day.

An extremely common issue reported by many users is the ‘Android device won’t turn on’ issue. This is a general problem that can be caused by different situations. Usually it is related to a software malfunction which means that it can also be easily addressed, if you know exactly what to do. Unfortunately, it might also mean you manage to hardware brick your smartphone / tablet, case in which you will have to take your Android device back to service where to ask for official technical assistance – do note that this can get quite expensive, especially if you can’t reclaim your phone’s warranty no more.

As you can already tell, during the following guidelines you can learn how to fix the ‘Android device won’t turn on’ problems only if we are talking about software related issues. Anyhow, before deciding whether to take your device back to stock or not, check and test all the troubleshoot solutions from this step by step guide. As you will notice, all the steps can be easily applied, so you won’t risk anything by trying everything out.

Now, such an issue can be caused by a malware, by an irresponsive app or process or by other unauthorized access that you might try to achieve. And when thinking about an unauthorized access I am also referring to various custom operations such as gaining root access, flashing custom ROMs, installing custom kernels, removing bloatware, overclocking the CPU frequencies and so on. That’s why it is important to use only tested tutorials and third apps, as else you can easily end up in soft bricking your Android based device.

Also, in order to avoid any unpleasant situations, before completing operations such as the ones mentioned above, you should first sync your data with your account. In this way you can backup what is essential such as contacts, call logs, texts, images, videos, market apps, audio files, EFS, IMEI / NVRAM data and so on. The backup can also be completed by using free distributed cloud storage platforms or other backup and restore apps from Google Play.

Good; now since we detailed a little bit the reasons why you might be experiencing the ‘Android device won’t turn on’ problem, it’s time to see how to actually resolve this annoying issue, which can also be associated with a boot loop, a screen freeze error or a total blackout situation.

How to Fix ‘Android device won’t turn on’ problems

First, try to charge your device

As strange as it might sound, this problem can be solved if you properly charge your device. Some smartphones or tablets have a little problem in term of battery usage – after going under 20% of battery power the device gets turned off and you cannot turn it on until you charge it for a while. Basically, even after plugging in the charger you won’t be able to turn on your device. So, you will have to be patience and to wait a few minutes before trying to power on your Android handset. As for the future, just try to observe if something similar is happening after the battery level goes under the 20% threshold. As a solution, just plug in the charger more often and usually before noticing the 20% data displayed near your battery icon.

Force restart your device, or remove its battery

If charging your Android device isn’t resolving the total blackout issue, or the ‘Android device won’t turn on’ problem, then try to remove the battery. In this way you can somehow reset your phone in case it got in a boot loop state during different processes (like the ones mentioned in the introduction of this step by step guide). Basically, you only have to remove the battery for a few moments, to reinsert it and to retry to reboot your device.

If you have a device that has an in built battery, don’t panic. You can still force restart your smartphone / tablet. All you have to do is to press and keep pressing the power button for about 20 or 30 seconds. Afterwards your device should boot up perfectly fine.

The display is bricked as your phone is actually on

This situation is quite common. In fact, your Android device is on and is working perfectly fine, but the display isn’t showing anything. You can test this by pressing the power key (for a longer time); if a sound or if a vibration are implied it means your device is just working normally. Unfortunately, in this situation I can’t really help you out. What you can do is to take your Android device back to service in order to ask for a proper evaluation of the situation.

Hard reset your device and clear its app data cache

If your Android device got stuck in a boot loop or if your smartphone or tablet just won’t turn on, you can try to factory reset it and to clear its app data cache. By doing such a dedicated operation you can remove malicious apps or unresponsive processes, or you can just restore your Android device to its initial state, meaning that you can easily address the “Android device won’t turn on” issue. Anyway, here is what you need to do:

  • Enter recovery mode on your Android device – the method is different from one OEM to another; just follow the mentioned guide and learn how to reach recovery on your device.
  • Once in recovery, use the Volume Up and Down buttons to select “wipe data factory reset”, “wipe cache partition” and “wipe dalvik cache”.
  • When done, go back to main menu of recovery.
  • From there select “reboot system now”.
  • Your device should run perfectly fine now.

Enter Android Safe Mode

After making a hard reset you might still experience some minor problems which might mean that not everything was fixed during the factory reset process. So, you should access the Android Safe Mode from where to diagnostic any other issue and from where to remove any other unresponsive program or from where to uninstall a malicious app. Here is how you can enter your Android device into safe mode:

  • Hold down the Power button for a few seconds.
  • Next, press the Volume down button until you are prompted to access Android Safe Mode.
  • Tap on Ok when asked.
  • There you have it; now you are in Safe Mode.

Reinstall the Android OS

The last solution that you can apply is implying in reinstalling the Android OS. I am talking about a clean install which might fix all the software related issues that are running on your Android device. If you have a Samsung branded device then use Odin for resuming the flashing process. Also all the other OEMs have dedicated flashing tools through which you can easily complete a clean install of Android OS.

However this last solution might not be what you need as if the methods from above aren’t having any effect, it probably means you managed to brick your Android device so I recommend you to take your handset back to service.


So, have you managed to fix the ‘Android device won’t turn on’ problem by using the guidelines from above? If you have, or if you are still dealing with the same issue, share everything with us by using the comments field from down below. Also, stay close for further Android related tips and tricks.

James · 1 month ago

Why is it whenever a person tries to find help on the internet regarding some kind of technological device, those who have posted articles regarding said devices talk as if those reading it know what they're talking about. Not once in the article do you explain what "brick" means. Do you really think that there's more than .01 percent of the population who knows what that means?

"And when thinking about an unauthorized access I am also referring to various custom operations such as gaining root access, flashing custom ROMs, installing custom kernels, removing bloatware, overclocking the CPU frequencies and so on. That’s why it is important to use only tested tutorials and third apps, as else you can easily end up in soft bricking your Android based device...."

Did you ever watch the Friends episode when Rachel was fighting with Ross and she says "Okay, see now, what I just heard was blah blah blah, blah blah, blah blah blah blah blah blah". Yeah, I know what she means. If you want someone to understand you and use your advice, why not explain what those terms mean? I could probably fix my phone if I didn't have to spend 10 hours trying to decipher the code that you all use.

So thanks for nothing.

Tj Hill · 2 years ago

Do any1 know some1 that can fix an old motherboard on an Samsung galaxy mega so I can get all my old info off it I'll pay well

sam · 2 years ago

hey all im about to the point of bringing my phone to a shop but i really don't know how much its gonna cost me..... I have a unlocked rs988 lg g5 7.0 os but i'm having the total blackout problem. will not charge or at least there's no indication i've removed the battery many times tried the power button trick even replaced the battery i try to plug it into my computer but to no avail since my comp doesn't even try to recognize its plugged in.. help plz.

Te Quila · 2 years ago

my lg L90 wont pass the tmobile booting page sine this moring..the phone is fully charged i tried removing the battery restarting it... am so tired right now what can i possible do ?

Komal Mehrotra · 2 years ago

Remove the memory card if its there. It had happened with me that my SD card was corrupted and because of that my Phone randomly turned off and was not switching on no matter what.

James Gasulla · 2 years ago

My Samsung J7 is completely dead. no matter how i try to follow a lot of steps, still not turning on or even showing any activity, no vibration or sound. Is it because of the screen? Should i replace it? or maybe it is because of the board because its not turning on or there is no even vibration at all and flashing steps are not working either. What do you think?

Hamza Khalil Khan · 2 years ago

My Google Pixel didn't work after trying all of the options. First it was showing animation dots of Google's color (probably after auto update) then there was a total blackout. I tried doing the reset with Power and Volume buttons but it also didn't work. Please help!!!

selim ahmad · 2 years ago

My lg g3 i try to install aosp file but i cant now my phone is not opening its sowing android only how can i fix this?

Bonnie Paley · 2 years ago

My j7samsung phone won't go back to my apps or regular screen It turns on and will say Samsung powdered by Android 4g and nothing more Could anyone help me with my phone as I called Samsung and I got the philloppines and they wasn't any help

dajhon · 3 years ago

i was just playing my music and my lg k7 just truned off on me

Crystal · 2 years ago

did you fix your lg k7?

hoola · 3 years ago

Hi! need help i'm using Oppo Neo 3 and it got stuck on its logo :( I already wiped its data and cache but still it got stuck on its logo. badly need help, thanks

Mae Sasuke Calidguid Gonzales · 2 years ago

Hi. Were you able to fix he problem? I am having the same problrm right now

xander · 3 years ago

My samsung j7 turn on but wont start is because i tried to root my device but i forgot to unlock OEM is my phone bricked what shall i do please help me

Lori · 3 years ago

Did you ever fix your J7

JJ · 3 years ago

My Samsung Galaxy Core Prime randomly turned itself off and it wont turn back on. It wont even charge or respond to any guidelines above. Is there anything i can do ? i cant afford a new phone :(

Sharedbyus · 3 years ago

If the phone is working but no screen with a custom rom install the same recovery software on another phone. Use the other phone to figure out how many clicks on which buttons etc you need to run the recovery.

Elizabeth Higgs · 3 years ago

The options you listed didn't work for me on !y LG K7 that I've only had for approx 10 days! The battery was low but charging with screen showing perfectly fine! All I did was move it from one outlet to another but realized once I plugged it back in....nothing came on!! Thanks though!

Pharaoh_ Atlas7 · 3 years ago

its the same thing with me...mine wont charge or even come on

nicole · 3 years ago

did you ever get it fixed this just happened with my k7

chil4356 · 2 years ago

My K7 does the same thing. I get it to turn on by taking the battery out and then putting it back in again. Then it turns on and charges

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