When an app such as Spotify isn’t running properly on your Samsung Galaxy S10 Plus it means that there is a problem caused by the app itself, or by another tool or piece of software. But, in most situations you’re dealing with a minor firmware glitch which can be easily and quickly addressed.

Thus, follow the troubleshooting solutions explained below if when trying to access Spotify you’re getting this error message: ‘Unfortunately, Spotify has stopped’. Or, try to fix the app when it crashes constantly or if it gets closed each time you try to run its functionality.

Once again, the problems can be easily fixed and no, drastic measures won’t be required – for example, you will be able to solve the Spotify functionality without having to reinstall the stock Android firmware on your Samsung Galaxy S10 Plus.

So, let’s begin this dedicated step by step guide.

How to fix ‘Spotify keeps crashing’ error on Samsung Galaxy S10+

First solution: force-reboot your Samsung phone

As always, the easiest solutions are the ones that must be tried first. Thus, in our case, start by force-restarting your Galaxy S10 Plus for fixing the Spotify app. Here’s how to do it properly:

  1. Press and hold the Volume Down button on your smartphone.
  2. After a few seconds start holding down the Power key too.
  3. Press and keep pressing these two buttons for about 10, or 15 seconds.
  4. Don’t let go until the reboot process is completed.
  5. That’s all.

Second solution: clear cache and data of Spotify

If refreshing the virtual memory and reloading default apps aren’t fixing the Spotify app on your S10+ it’s time to proceed to the next troubleshooting solution.

This time you have to clear cache and data of the actual app. In this way you will remove minor software problems that might result from a software conflict or from a minor software glitch – for example, if a process is stuck in the background and it interferes with the Spotify functionality and causing your annoying crashes.

You can perform this method from Settings - > Apps - > Spotify - > Storage. A detailed tutorial on how to clear app cache and data on Galaxy S10 Plus can be checked out during our previous tutorials.

Third solution: reinstall the app on your smartphone

  1. Access the Settings menu on your Android device.
  2. Go to Apps and in there search for Spotify.
  3. Tap on the app once.
  4. Select ‘Uninstall’ and wait a few moments.
  5. Restart your phone once the uninstall process is completed.
  6. Now go to Google Play and choose to reinstall the tool on your handset.
  7. Hopefully now everything will run without further issues.

Fourth solution: master reset your Android device

When nothing works it’s time to partially restore your phone back to its factory state. Yes, I’m talking about making a hard reset in order to get rid of everything but bloatware and built-in apps.

Of course, before doing that take care of what’s important for you. In a few words, make a backup and save stuffs like contacts, call logs, texts, images, videos, audio files and similar other packages. Do note that during the hard reset all third party apps and data will be deleted.

Use our dedicated tutorial on how to master reset the Galaxy S10 Plus for further details in that regard.  


So, these are the troubleshooting methods that should help you fix Spotify on your Samsung Galaxy S10 Plus. One of the above-explained solutions should resolve the crashing malfunctions and should also smooth up the overall Android experience.

Enjoy and stay close for similar tips, tricks and Android tutorials compatible with your Samsung phone. You can get in touch with us by using the comments field from below.

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