Are you getting the ‘unfortunately Gallery has stopped’ error message on your Samsung Galaxy S10 Plus? If you cannot manage to access your images by using the Gallery app, don’t worry. Most likely you are experiencing a minor software glitch which can be easily fixed.

And even if there’s a more complex issues involved, which let’s say might be related with the Android firmware, the troubleshooting methods from below should help you address the Gallery has stopped error as soon as possible.

So, go ahead and check it all out; just try the fixing solutions one by one until you succeed using the Gallery app once again on your phone.

How to fix the ‘unfortunately Gallery has stopped’ error on Samsung Galaxy S10 Plus

Method 1: Force-restart your device

When you’re having problems with built-in apps such as the Gallery software you must start the troubleshooting process with a force-reboot.

The force-reboot will refresh the virtual memory and will reload all pre-installed apps that run on your Samsung Galaxy S10 Plus. So, if a minor glitch is involved, this operation will fix everything.

You can complete the reboot by following these steps:

  1. On your phone start holding down the Volume Down key.
  2. Don’t let go of this button and while still holding it, press the Power key too.
  3. Now, keep holding down both buttons at the same time for about 10 or 15 seconds until the reboot process starts.
  4. That’s all.

Method 2: Clear cache and data of Gallery app

  1. Go ahead and access general Settings on your Samsung Galaxy S10 Plus.
  2. Look for the Apps entry and tap on it.
  3. Now, find the Gallery app and select it.
  4. Tap on Storage when asked.
  5. Go to Clear Cache and tap on OK.
  6. Repeat the same process but this time tap on Clear Data.
  7. Reboot your phone in the end.

Method 3: Clear cache of Android system

  1. Switch off your Samsung branded device.
  2. Afterwards, reboot recovery mode on your Galaxy S10 Plus.
  3. In recovery use Volume Rocker keys to scroll up and down within options and the Power key to select.
  4. Choose ‘wipe cache partition’ and ‘wipe dalvik cache’.
  5. Return to main menu of recovery and pick ‘reboot system now’.

Method 4: Master reset your smartphone

A hard reset is going to bring your phone back to its factory state: you are going to erase everything but default apps, or bloatware. Basically, if the Gallery problems are caused by third party apps and processes now you’re going to fix all that.

However, you should first secure what’s personal and what might be still needed afterwards. Thus, a backup must be applied before anything else. Only in that way you can save stuffs like contacts, call logs, texts, images, videos, audio files and similar other packages.

Finally, learn how to hard reset the Samsung Galaxy S10 Plus.


The troubleshooting methods detailed above should show you how the ‘Unfortunately Gallery has stopped’ error message can be fixed on the Samsung Galaxy S10 Plus.

Share your experience with us and with other users who might be facing the same issues through the comments field from down below.

Also, search through our ‘how to’ section in order to use useful tips, tricks and tutorials compatible with your Galaxy S10+. Enjoy.

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