If you have to wipe the storage system on your Huawei P20 Pro you must initiate a hard reset. Now, during this tutorial we will talk about much more than how to actually complete the hard reset on the new P20 Pro. As you will notice, by reviewing all the lines from this guide you can learn when the hard reset is required, what can be achieved by completing this process, which are the risks that can be involved and how to properly prepare your smartphone for the actual reset procedure. So, don’t hesitate and check it all out.

So, right from the start you need to know that the hard reset operation is implying a full wiping procedure. Shortly, if you choose to apply the steps from below you will manage to erase everything from your Huawei P20 Pro – of course, I’m talking about the things that weren’t there from day one such as your personal data, info, accounts and files as built-in apps and bloatware will still remain unaffected. Thus, from this perspective the wiping operation will partially restore your device back to its factory state.

And this aspect can be used in your own advantage as you can initiate a hard reset if you plan to sell your P20 Pro, situation during which you must erase all your personal info in order to protect sensible data. Additionally, you can use this process for refreshing the Android system when you feel that your phone isn’t running as fast as it used to – that can happen because of the numerous apps and files that are saved on your handset.

Moreover, a hard reset can help you fix different software related malfunctions. And from this perspective this step by step guide can be used as dedicated troubleshooting solutions that can unbrick the Huawei P20 Pro. A full wipe can erase unresponsive programs, malicious apps, inappropriate tools and even malware. So, in the end you can address issues such as boot loops, lags, hangs, screen freeze, battery drain, heating problems, signal strength issues, total blackouts and so on.

A hard reset might be required even during certain tweaking procedures. For example, you will have to wipe your Huawei P20 Pro if you will want to update your smartphone with a custom ROM firmware – in that case the new ROM will not run unless a clean system is ensured.

As you can notice, learning how to complete this Android basic operation is important. It is an official process as it is supported by your OEM and even by Google – the hard reset can be applied on all the Android based smartphones and tablets. So, for applying the steps explained below you won’t have to use third party apps or risky programs. Also, you won’t lose your phone’s warranty or access to built-in apps.

But, there is a small risk involved and as you can already tell, it’s related with your data. If you aren’t careful enough you can end up in losing everything that might be still required afterwards. So, a general backup operation should be completed before doing anything else. You can save your contacts, call logs, texts, images, videos, audio files, market apps, EFS folder, IMEI / NVRAM data and similar other packages by syncing certain files with your Google Account, by using built-in cloud storage platforms that are already running on your phone, or by downloading dedicated backup and restore apps from Google Play (in that situation make sure you download already tested apps for avoiding any possible problems).

One last thing: charge your Huawei P20 Pro before starting the hard reset operation if your device is running low on power. So, verify the power that’s left before doing anything else and if the battery status bar indicates less than 50% power left. If you skip this pre-requisite you can end up in soft bricking your handset – different malfunctions can be caused if your phone will get turned off during the factory reset sequence.

How to Hard Reset Huawei P20 Pro

Method 1

  1. Switch off your P20 Pro and wait while this operation is completed – press the Power key once and pick ‘power off’ or press and hold the Power button for a while.
  2. Next, reboot recovery mode on your Huawei P20 Pro.
  3. In recovery use Volume rocker keys to scroll up and down and the Power button to select.
  4. So, choose ‘wipe data factory reset’ and confirm.
  5. Optional: for a full wipe also select ‘wipe cache partition’ and ‘wipe dalvik cache’.
  6. When done, go back to main menu of recovery.
  7. From there select ‘reboot system now’.

Method 2

  1. Switch on your device.
  2. Go and access Settings from your main screen.
  3. Switch to Advanced Settings.
  4. Scroll down and select the Backup & Reset option.
  5. In the next window select Factory data reset.
  6. Afterwards, tap on Reset Phone, review the alerts and confirm by choosing Reset Phone.
  7. There you have it; the factory reset operation will be automatically completed on your handset.
  8. Reboot your P20 Pro in the end.


These two methods will always help you complete the hard reset operation on your Huawei P20 Pro. It can be used even if your smartphone was rooted, installed with a custom recovery image, flashed with a custom ROM firmware or running on an unlocked bootloader. So, it’s a universal tutorial, compatible only with the P20 Pro. You can tell us how everything worked for you by using the comments field from below – you can also share your overall Android experience and your tweaking initiatives with us and with our readers through the same field from below and, of course, if you need our further assistance we will try to help you as soon as possible.

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