‘Unfortunately Chrome has stopped’ is an error message which is displayed when something isn’t running as it should within the Chrome functionality. If you’re receiving this error message on your Samsung Galaxy S10 Plus and you cannot manage to use Chrome anymore, don’t worry. I’ll show you how to fix the Chrome app during this dedicated step by step guide.

It’s important to know that the ‘Unfortunately Chrome has stopped’ error is not the diagnostic of a severe system problem. Most likely you’re experiencing a minor software glitch which can be easily solved.

Such error messages like the one you receive can be caused by different reasons. It can be a software conflict, a third party app that is not running properly, an unresponsive process that’s blocked in the background, or even a firmware problem. Anyway, let’s see how you can easily and quickly fix your Chrome app so that you can once more use your Samsung Galaxy S10 Plus on full power.

How to Fix the ‘Chrome has stopped’ error on Samsung Galaxy S10 Plus

Solution 1: Force restart your phone

Usually the simpler method is the one that’s ignored. And, statistically said, that solution is usually the one that fixes everything.

Well, in our case, when we deal with the Chrome issue, a force restart might be just what you need.

So, follow:

  1. Of course, your phone must be powered on.
  2. Press the Volume Down button.
  3. While holding down Volume Down start pressing the Power key too.
  4. Keep these two buttons pressed together for about 10 or 15 seconds.
  5. That should be all.

Solution 2: Clear cache and data of Chrome app

Another way in which you can fix the Chrome functionality on your Galaxy S10 Plus is by clearing cache and deleting data of the very same app. Here’s how you can do that:

  1. On your smartphone access the Settings menu.
  2. Afterwards, switch to the Apps tab.
  3. Search and locate the Chrome entry.
  4. Tap on Chrome once and select Storage.
  5. Choose Clear cache and agree.
  6. Return and select Clear data and agree.
  7. When done reboot your phone and try to use Chrome.

Solution 3: Master reset your device

If the message ‘Unfortunately Chrome has stopped’ is still showing up on your Samsung Galaxy S10 Plus it means that you have to go deeper within the Android system for identifying and removing the actual problem.

And in that regard you should make a hard reset for restoring your handset back to its factory state. During the hard reset the third party apps and processes will be removed. In the end your phone will run only on default settings and pre-loaded apps. So, hopefully you will get rid of the actual problem too.

Before resuming this process you should backup your data. Otherwise you will end up in losing everything that’s important for you: contacts, call logs, texts, images, videos, audio files, market apps, internet settings, calendar info, saved passwords and anything else you might need to use in the end.

You can now use our dedicated tutorial and learn how to master reset the Samsung Galaxy S10 Plus.


Hopefully you can now use the Chrome browser without further issues on your Galaxy S10+. Let us know what worked for you in particular and share your overall Android experience with us by using the comments field from below.

Stay close if you want to learn other useful tips, tricks and tutorials available for your Android based device.

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