If your Facebook app has started to malfunction, then you should check the info posted below and we should be able to provide you with a solution that should fix the problems. The Galaxy S10 comes with Facebook pre-installed, which means that you might be forced to factory reset the device in order to fix the app.

Facebook app on Android is known to cause issues from time to time, even though the app comes pre-installed with the Galaxy S10 device. In case you've tried everything and the Facebook continues to run slowly, it freezes or it gets force closed by your device, then you should check all the info posted below.

How to fix "Unfortunately, Facebook Has Stopped" error on Samsung Galaxy S10

There are multiple things that you can try before ending up factory resetting your smartphone. Try to launch the Facebook app when using Wi-Fi and mobile data, as it might be something wrong with your internet connection.

If your device isn't connected to the internet the Facebook app might not be able to launch successfully, so you should first attempt to test this.

Usually such errors can be fixed by simply restarting their devices - if you haven't rebooted the phone since Facebook has started to malfunction, then you should do it and see if the problem persists. Otherwise, continue with the info below.

Update Facebook app to latest version using Google Play Store:

The first thing you have to apply is to open Google Play Store, go to Facebook app page and update it to its latest build if a new version is ready for download. Relaunch the Facebook app after the update is done and it should work. If it doesn't work, then continue with the next method.

Also, go to Settings> Apps and force stop the app, reboot the phone and then try to open the Facebook application once again.

Clear Facebook app cache:

The second thing that you need to try is to clear the app cache for your device. It can be done easily and it might work.

  • go to Settings.
  • open Apps.
  • tap on the 3-dot icon and select 'Show system apps' option.
  • scroll down and find the Facebook app.
  • go to Storage section.
  • tap the "clear cache" option and confirm process.
  • now reboot your phone and verify the Facebook app.

Clear Facebook app data:

Clearing the app data will disconnect your Facebook account and it will remove all the settings you've set for Facebook on your Galaxy S10 device. Here's how to clear the data for an app installed on the Galaxy S10:

  • go to Settings and open the Apps menu.
  • enable "system apps".
  • find and open the Facebook app info.
  • go to Storage.
  • tap on "clear data" and confirm process.
  • reboot and launch the app to verify its functionality.

Reinstall and re-enable Facebook app:

Facebook comes preinstalled on most Samsung Galaxy S10 smartphones, so you won't be able to remove it completely from your device. The only thing you can do is to disable the app. Here's how you can do it:

  • go to Settings.
  • open the Apps list.
  • enable "show system apps".
  • find and open Facebook app info.
  • tap on the Disable option and confirm process.
  • reboot your phone.
  • go back to Facebook app info like you did using the steps above.
  • now you have to re-enable the app.
  • go to Play Store and update the Facebook app to its latest version.
  • re-launch Facebook and it should work now.

Wipe the Cache Partition on Galaxy S10 using Recovery Mode:

The cache partition will remove all the info that the device stores for each app you have launched since the first day you owned it. Here's how to wipe the cache partition on the Galaxy S10:

  • power off the phone.
  • boot it in Recovery Mode by pressing and holding Volume Up + Bixby + Power buttons.
  • release the buttons when a blue screen appears on your device.
  • wait for the blue screen to go away and Recovery Mode menu to load. Use the volume buttons to select the options you wish to use.
  • select "wipe cache partition" and confirm process.
  • reboot phone in normal mode and you're done.

Now you can test the Facebook app and see if it works. In case it doesn't work, then you will need to factory reset the device.

Factory Reset the Samsung Galaxy S10:

By factory resetting your Samsung Galaxy S10 you will remove all the data stored on its internal storage. Before starting the factory reset process you should backup all the important data first, so that you won't lost it.

  1. Power off the Galaxy S10.
  2. Press and hold Volume Up + Bixby + Power buttons simultaneously.
  3. Release the buttons when a blue screen loads. Wait for the Recovery Mode options to load.
  4. Select 'wipe data/ factory reset' and confirm process.
  5. Reboot your phone in normal mode.

These were all the steps that you had to take in order to attempt to fix your Facebook app and make it run again on your Samsung Galaxy S10 device. In case you need more help completing the guide, then you should tell us in comments and we will try to come up with solutions and fix your Facebook app installation.


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