If your Samsung Galaxy S10 device doesn't play any sounds out of a sudden, then you have to try and troubleshoot the problem.
Check all the instructions we posted below and you will learn how to fix the sound problems that your Galaxy S10 is experiencing. Before starting to apply any of the changes listed in the methods below you should first make sure that your device isn't using the "silent mode": open the Notification panel and tap on the toggle responsible with the Sound Modes. If it is on vibrate or mute mode, then simply tap the toggle until the "Sound" text is shown. Also, make sure that the Sound level is not at its minimum setting.
If your device wasn't on Silent and its Sound level bar is over 20%, but you're not hearing any sounding coming from it, then please follow the instructions below.
How to fix Galaxy S10 Sound Issues, Bugs and Problems:
All the methods below can be applied by any user. Also, please try to make sure that you haven't tinkered with your default Sound settings, and that the Volume button actually works before attempting to modify settings with the info below.
Make sure that Bluetooth is off:
First you need to check the Bluetooth toggle is off, as in case you have previously connected your phone to a another sound device, then the phone might still try to play sounds through it. After you've disabled the Bluetooth you should test the sound and see if that action has fixed it.
Reset Galaxy S10 App Preferences:
There might be some app that has taken control over your device's Sound settings, so you should try to reset all the app preferences you've applied since you bought the phone.
Here's how to reset the app preferences for your Galaxy S10: go to Settings> Apps> tap the 3-dots icon and then tap "reset app preferences" option. Confirm and reboot the phone.
Reset All Galaxy S10 Settings:
If the above method didn't fix the problems you had with the Sound, then you will have to try and reset all the general settings you've ever set for your Galaxy S10. This step looks like a factory reset one, but you won't be losing any personal data.
Go to Settings> open General Management and then tap the Reset option. Open Reset Settings menu and tap the "reset settings" option to confirm. Reboot the phone and verify to see if the sound problems are fixed.
Boot Safe Mode for Galaxy S10 and check for bad applications:
By booting your smartphone in Safe Mode you will be able to troubleshoot all the problems easier. When the Galaxy S10 is in Safe Mode you will have only the default settings loaded and if the sound problems are gone when used, then that will surely mean that the issues are due to a bad application you have recently installed. Here's how to boot Safe Mode for Galaxy S10:
- press and hold Power button.
- release Power when the power options are loaded.
- now tap and hold the "Power off" option.
- the icon will turn into one called "Safe Mode".
- tap Safe Mode icon once and confirm the process.
When your phone reboots in Safe Mode you will be able to start removing any apps that you think might interfere with your phone's audio sound settings.
If neither of the steps above have fixed your Galaxy S10 sound issues, then the last thing you can try is to Factory Reset the phone.
If the Factory Reset steps below won't fix the sound issues, then you will have to take your phone to a professional smartphone repair shop, as they will surely be able to find the bug.
Factory Reset Samsung Galaxy S10:
Note that this process will delete all the data that is stored on your device, so you should backup all the important files before applying the steps below. Here's how to factory reset your Galaxy S10:
- power off your phone.
- press and hold Volume Up + Bixby + Power buttons at the same time.
- release the buttons when the blue background with an Android logo shows up on your device.
- wait 30 more seconds for the Recovery Mode menu to load.
- select 'wipe data/ factory reset' and confirm the process.
- reboot the Galaxy S10 in normal mode and verify Sound functionality.
If the audio issues have been fixed by the Factory Reset then you are done with this post and you can reinstall and restore all your favorite apps.
In case the audio issues persist after the Factory Reset has been applied, then you will need to send your phone to a smartphone repair shop, as you won't be able to fix your phone on your own.
If you need more help with the tutorials, then you should tell us in comments below and we will try to come up with a solution for you. Make sure to list as many details as possible, so that we will be able to easily pinpoint the problems you are having with your device.