If your Samsung Galaxy S9 is stuck at the Samsung boot logo, then you will have to check the information below and learn how to manually fix your device.
The Samsung Galaxy S9 might get stuck at the boot logo due to some firmware issues or rogue app that doesn't let the device boot in normal mode anymore. Below you can find multiple tutorials and instructions on what you can try in order to repair your device and fix it.
How to fix Samsung Galaxy S9 That is Stuck at Samsung Logo:
The Galaxy S9 devices are still some of the best pieces of technology running Android, but there are some units that have developed firmware problems due to various reasons. If your phone doesn't boot in normal mode anymore and it got stuck at the boot logo instead, then you will have to try and fix it.
In case your phone doesn't even power on, then you should take it to a smartphone repair shop, as the problems it has are due to faulty hardware.
Before trying to apply any of the steps below you should charge the device, as its battery level should be over 50%.
Try to boot Galaxy S9 in Safe Mode:
If your phone powers on, but it gets stuck at the boot logo, then you can try at least to boot it in Safe Mode. This is a troubleshooting mode found on Samsung Galaxy S9 devices, it allows users to find and fix errors that their devices have developed recently. If your Galaxy S9 doesn't boot in normal mode, then you will have to first try to boot Safe Mode and then you will have to start removing apps and other files you think are preventing your device from booting up successfully.
Here's how to boot Safe Mode for Galaxy S9 when the device is powered off:
- Power ON the Galaxy S9 normally.
- as soon as the boot logo loads you have to press and hold the Volume Down button.
- release the button only when the device boots into Safe Mode successfully.
- if the boot is successful you should see the "Safe Mode" text shown at the bottom of the screen.
When you are in Safe Mode you need to start removing the apps installed from unknown sources first, and then those that you suspect are messing up with the phone's boot. If you can't even boot in Safe Mode, then you should try to apply the other changes below.
Wipe Cache Partition for Samsung Galaxy S9 using Recovery Mode:
Another thing you can try would be to Wipe the Cache Partition for your Galaxy S9 using the Recovery Mode for your device, and if this doesn't work, then the last thing you can do would be to factory reset the device.
Here's how to wipe the cache partition for your device:
- with the device powered off you have to press and hold Volume Up + Bixby + Power buttons at the same time.
- release the buttons when the Galaxy S9 screen is blue and an Android logo is shown, then wait 30 seconds more for all the Recovery Mode options to load.
- select 'wipe cache partition' and confirm.
Now you will have to try and boot the Galaxy S9 in normal mode. If the device boots successfully after wiping the cache partition, then you are done with this post as the problem should now be fixed.
If the problem continues and your Galaxy S9 is still stuck the boot animation logo, then you will have to apply the last method below and learn how to factory reset your device.
How to Factory Reset Samsung Galaxy S9 from Recovery Mode:
The Factory Reset steps below will remove all the data from your phone's internal storage, so you should be backing up your most important data files. Factory Resetting the device is going to restore your phone back to its original settings and it should fix the issues it has with booting in normal mode.
Here's how to factory reset the device from Recovery Mode:
- press and hold Volume Up + Bixby + Power buttons at the same time.
- release the buttons when the screen turns blue and it shows an Android logo.
- now wait 30 seconds for all Recovery Mode options to load.
- select 'wipe data/ factory reset' and confirm the process.
These were all the steps that you had to take in order to try and fix your Galaxy S9 and force it to boot in normal mode.
If the issues haven't been fixed, then you should think about sending your smartphone to a service repair shop, as they should be able to easily find the exact problem that doesn't let your Galaxy S9 boot in normal mode.