If the Spotify app has problems launching on your Galaxy S8, or it has started to crash randomly and it didn't before, then you can follow the info we posted below and learn how to fix it.
Most instructions below will help you clear the settings or data stored by the Spotify app on your Galaxy S8 one way or another. The Spotify app might crash due to some bad software updates, or even an app update that has gone wrong. Check the guidelines below and learn how to troubleshoot the Galaxy S8 Spotify problems.
Check Spotify for new updates:
The Spotify app might have received a new update and if you haven't installed it, then you should get to it right away. Go to Google Play Store and find the Spotify app page. If no updates are available for the Spotify app, then you can continue to the next part of this post.
Check for new Galaxy S8 software updates:
If you haven't installed any new Samsung Galaxy S8 software updates in a long time, then you should look for new versions and install them if there are any available. Go to Settings> Software Update> Download Updates Manually and confirm any software updates your Galaxy S8 might find. If no updates are available, then you should go to the next tutorial.
Clear Spotify App Cache and App Data:
The Spotify app cache and app data should be deleted in order to reset the app installation. Sometimes the Spotify app installation data might get corrupted and you will have to reset it in order to fix the problem. Here's how to do it:
- go to Settings.
- open the Apps menu.
- find the Spotify app in the list.
- go to Storage menu.
- tap "clear cache" first and then tap the "clear data" option.
- reboot the device and launch Spotify.
If the Spotify problems are still manifesting after deleting the app data, then you might want to try and apply some of the other changes below.
Reset the Galaxy S8 Network Settings:
If your Galaxy S8 has problems connecting to the network and the signal drops when Spotify is playing, then you will have to reset the Network Settings. Here's how to do that:
- go to Settings.
- open General Management.
- tap Reset.
- now tap Reset Network Settings.
- tap the blue "reset settings" button and confirm.
- reboot Galaxy S8 and test the Spotify app after the boot is complete.
Factory Reset Samsung Galaxy S8 from Recovery Mode:
If none of the above guides are working and you are still having problems running Spotify without issues on your Galaxy S8, then the last thing you have to do would be to Factory Reset it.
Make sure to backup all the data from important apps before starting the Galaxy S8 factory reset, as after the process is done you will lose all the installed apps and the data stored on the device's system partition.
Here is how to factory reset the Galaxy S8 from Recovery Mode:
- switch off the device.
- boot it in Recovery Mode by pressing and holding Volume Up + Bixby + Power buttons at the same time.
- release the buttons when the screen shows a blue background, then wait 30 seconds more for the Recovery Mode options to load.
- select 'wipe data/ factory reset' option and confirm process.
- reboot the phone in normal mode when you are done with the factory reset.
These were the steps you had to take in order to try and fix the Galaxy S8 Spotify errors. If you need more help completing this guide, then you should tell us in comments and we will try to come up with a solution for your problems.