If your Galaxy S10 has issues running your favorite music streaming app, then you should check the info below and learn what you can do to fix all of them.
Music Streaming apps like Spotify, Deezer, YouTube and other similar one are some of the most used Android apps, and when your favorite one malfunctions, then you should find a solution right away. Please note that some of the solutions we presented below will require you to factory reset the entire device or remove some data from your smartphone, so you should create backups before applying any changes.
If the music streaming app keeps getting paused or it randomly crashes then you should first try to force close the app and relaunch it again. Go to Settings> Apps and find the music streaming app. Tap the "force stop" option to close the music streaming app.
In case the Galaxy S10 still cannot properly run the music streaming app, then you should continue to read the extra guides below and find out what you can do to fix your device.
Another thing for you to try would be to confirm that your internet connection is stable and working as intended. Try to switch between mobile data and Wi-Fi connections to see if the music streaming app has the same problems when using either internet connection.
Clear Music Streaming App cache and data:
This should restore your music streaming app in order to fix its issues. Here's how to do it:
- open Settings.
- open Apps list.
- find and open the music streaming app you're having trouble running on your Galaxy S10.
- open the Storage menu.
- tap "clear cache" option and confirm.
- now you need to retest the application and see if the problems have gone away.
If the "clear cache" option doesn't fix the music streaming app, then you will have to clear its data, too. Repeat the steps above and instead of using the "clear cache" option you have to use the "clear data" one. Restart the application after you're done and check to see if the music streaming app works.
Update Music Streaming App from Google Play Store:
If other music streaming app are working as intended and only the one you use most frequently is having problems running, then you have to consider updating it to its latest version. Go to your Galaxy S10 Google Play Store and find the music streaming app page to update it to its latest version. Return to the app after the update is done and check to see if now it works.
Reset Galaxy S10 Network Settings:
The Galaxy S10 Network Settings can be restored to their original values, and see if it fixes all the problems you are having with the music streaming app. Go to Settings> General Management> open Reset menu, and now use the "Reset network settings" option. Confirm the reboot the phone and see if it fixes the problems you're having.
Also you can try to Reset the Galaxy S10 app preferences and see if that fixes the problems you are having with your device. Go to Settings> Apps> tap the 3-dot icon and tap on "Reset app preferences" option. Confirm and then retry to launch the music streaming app.
Another thing you have to try is to upgrade your Galaxy S10 to its latest firmware version. Go to Settings> Software Update and use the "download and install" option. If a new firmware is available you have to confirm the update and wait for your Galaxy S10 to complete the process.
If you still can't fix your Galaxy S10 music streaming app problems, then the last resort you need to turn to is to Factory Reset it.
Factory Reset Samsung Galaxy S10:
This method should be applied only if you can't do anything else to fix your Galaxy S10 problems. Try to backup all your important data files before factory resetting the device, as all the apps and their data will be removed in the process.
Here's how to factory reset the Galaxy S10 using the Recovery Mode of your device:
- power off the phone.
- boot it in Recovery Mode by pressing and holding Volume Up + Bixby + Power buttons at the same time.
- release the buttons when the blue screen with an Android logo loads.
- wait for the Galaxy S10 Recovery Mode menu to load.
- select 'wipe data/ factory reset' option.
- confirm process and wait for the it to be completed.
- reboot the device in normal mode when you are done.
After the reboot is done you need to reconfigure your Galaxy S10 device. After that install the music streaming app you had problems with, and test it to see if the issues it had are now gone.
If the problems continue with the app you might want to consider contacting the app's developing team and notify them about the issues you are having.