The Google Play Store services might stop running or glitching from time to time, so you should check the info below in order to learn how to fix some of the problems you might have with the app.

The most common error that you will observe with the Google Play Store is the one that says the app "has stopped" and this can be fixed by trying various methods we've posted below. Please note that some of the instructions posted below will remove the data from your smartphone and you won't be able to get the data back.

This is a guide that can be used by any type of Galaxy S10 users, but you need to know that some of the actions listed below should be applied by advanced users only, as you might be forced to wipe clean the device in order to fix all the issues you're currently encountering.

How to Fix "Google Play Store has Stopped" Error on Samsung Galaxy S10

If you have already force closed the Google Play Store using the Recent Apps multitasking button, and force stopped it from the Settings> Apps> Google Play Store screen, and the app still glitches, then you have to apply the extra steps below.

First thing that you should do when this Play Store error starts appearing on your Galaxy S10 is to clear the cache partition for the app.

How to Clear Cache of Play Store for Galaxy S10:

  • go to Settings.
  • open Apps.
  • find and tap on Show System apps.
  • find, then open the Google Play Store app.
  • go to Storage.
  • tap on the Clear Cache option.

Now you can go back and launch the Google Play store and see if the fix worked. If you are still having problems launching the Google Play Store, then you should continue with the rest of the instructions.

Clear Google Play Store app Data:

The next thing you need to try is to clear the data from the same Google Play Store app. Here's how to do it:

Repeat the steps you've in the "clear cache" method above, and tap on the "clear data option" instead of clearing the app cache. By clearing the Google Play Store app data you will restore it to its factory settings. You have to login again using your main Google account before being able to use the app again.

Reset Galaxy S10 Google Services Framework:

Resetting the Google Services Framework will remove all the data Google stores related to their own apps, and it is a little bit different than deleting the app data. Here's how to delete the data from the Google Services Framework:

  • go to Settings.
  • find and open the Apps list.
  • tap the 3-dot icon and tap on "Show system apps".
  • now scroll until you find Google Services Framework and open its menu.
  • go to Storage.
  • tap on the Clear Data option and confirm process.

Reboot your smartphone and verify the Google Play Store app. If the app works, then you are done with this tutorial, and you can close the guide. If that didn't fix Google Play Store, then you have to continue reading the other instructions below.

Uninstall Google Play Store app updates:

Sometimes the Play Store app problems might appear because of a bad update, then you should remove the updates and see if that fixes the app. Here's how to uninstall the Google Play Store updates from your Galaxy S10:

  • go to Settings.
  • open Apps.
  • enable the "show system apps" option.
  • find Google Play Store and use the "disable" option.
  • when asked if you wish to remove the updates, then you have to confirm the process.
  • re-enable the Google Play Store afterwards and see if it works.

Reset Galaxy S10 Reset App Preferences:

Most apps that you install on your Galaxy S10 will have their own preferences and you can try to reset these in order to fix the Google Play Store. Here's how to do it:

  • go to Settings.
  • open Apps.
  • tap the 3-dot icon and select 'Reset app preferences'.
  • confirm.
  • reboot your smartphone.

Run Galaxy S10 in Safe Mode and look for bad apps:

The Safe Mode allows Galaxy S10 users to troubleshoot any problems they encounter on their devices. By running the Safe Mode you can only launch the apps that were installed by default on your device, so in case the Google Play Store works when in Safe Mode, then you will have to start removing 3rd party apps one by one until you find the one that makes Google Play Store stop working.

  • if the phone is powered on you have to press Power button and wait for the Power options to load.
  • now tap and hold the Power Off button.
  • the Safe Mode option will appear and you should select it.
  • the phone will now restart in Safe Mode.
  • use the Safe Mode in order to troubleshoot the Google Play Store issues.

You need to first verify that the Google Play Store app works in Safe Mode, and if it does, then you should start removing other 3rd party apps one by one. Make sure to start with the apps you suspect might tamper with Google's Play Store app.

Remove and readd Google Account:

Sometimes the problems with the Google Play Store are tied to your own Google account, so you should try and remove your Google account from your device, and readd it after that and see if that fixes the problem.

Go to your device's Settings menu, find the Accounts section and remove your Google account. Go back to Google Play Store and see if it opens up, and if it does you can simply readd your Google account and see if it works now.

Wipe Galaxy S10 Cache Partition from Recovery Mode:

The Recovery Mode on the Galaxy S10 allows users to wipe the entire cache partition and remove all the cache data stored for each application. This should refresh all the installed apps, and sometimes this action will fix the Google Play Store app. Here's how to do it:

  • power off the phone.
  • press and hold Volume Up + Bixby + Power buttons at the same time.
  • release the buttons when the blue screen with "installing system updates" appears - wait for this screen to close and then Recovery Mode will load.
  • the recovery mode options can be controlled using the Volume buttons.
  • select 'wipe cache partition' and confirm the process.
  • reboot the Galaxy S10 in normal mode and verify the Google Play Store functionality.

If this doesn't fix the Play Store, then you might want to apply the last method below and factory reset the device.

Factory Reset the Samsung Galaxy S10 to fix Google Play Store issues:

Factory Resetting your Galaxy S10 device should be seen as a last resort, as the process will remove all the data from the internal storage. This also means that you will be forced to reinstall all your favorite apps.

Before applying the Factory Reset process you need to backup all your important data. Here's how to factory reset the device:

  1. Power off the phone.
  2. Press and hold Volume Up + Bixby + Power buttons simultaneously.
  3. When the blue screen appears you can release the buttons.
  4. Select 'wipe data/ factory reset' option and confirm the process.
  5. Reboot your Galaxy S10 in normal mode when you are done with the factory reset.

These were all the steps you had to go over in order to fix the Google Play Store problems. In case you need any extra help completing the tutorial, then you should tell us in comments below. If you're experiencing other Play Store problems, then a 'factory reset' should fix any of them.

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