If your Galaxy S10 has problems launching the Spotify app, then you should check the info below and learn what you can do to fix the issues.
The Spotify app is one of the most used applications on any Android device, not only on the Galaxy S10 device.
How to fix Galaxy S10 Spotify App:
If your Spotify app has started to crash, freeze or it doesn't launch at all, then you should check the guides below and learn how to fix all these issues and be able to use the app once again.
If the "Spotify has stopped" error is displayed when you run the app, then you have to fix this. The first thing you have to do is to force close the app.
Open the Recent Apps menu and close the Spotify app. Now go to Settings> Apps and find the Spotify app in the list. Open the Spotify app menu and then use the "force stop" option to close the app completely.
Launch Spotify once again and if the problems are gone, then you are done with this post and you can start using the app like before.
If you are still experiencing any other problems with the Spotify app, then you should check the extra guides below.
Update Spotify to its latest possible version:
The Spotify app might not be updated to its latest version, so you should open the Google Play Store and look for new updates.
Complete the Spotify app update and then try to launch it once again. If the app continues to malfunction, then you can try the other info below.
Log out of Spotify app:
Another thing you can try is to log out of the Spotify app and see if the app works without problems when you're logged out. After you log out you should sign in again after you reboot the phone.
Clear Spotify Cache and data:
If the Spotify app continues to malfunction and it crashes randomly, then you will have to manually clear the app cache and data in order to restore it to its original settings. First you have to wipe the cache, and only after that you can clear the data, too.
Here's how to clear the cache first:
- go to Settings> Apps.
- scroll down to find Spotify app.
- go to Storage.
- tap on the "clear cache" option.
- retry to launch the Spotify app.
If the clear cache process doesn't fix Spotify, then you will have to try and clear the app data, too. Here's how to do it: go to the same Settings> Apps> Storage menu, and use the "clear data" option.
Launch Spotify once again and see if you are still having trouble running the app on your Galaxy S10.
Uninstall and Reinstall Spotify App:
Go to the Spotify's Google Play Store page and uninstall the app. After you uninstall the app you should reboot the phone. When the boot is done you should reinstall the app. Now the problem might have been fixed. Feel free to let us know in the comments if you've managed to fix Spotify until now, and tell us where you got stuck and the error messages you're getting when launching the app.
Reset the Samsung Galaxy S10 Network Settings:
Resetting the Network Settings is done easily and it might fix any problems you might have when running Spotify on your Galaxy S10. Here's how to reset the device's network settings:
- go to Settings.
- open General Management.
- tap on the Reset option.
- now open Reset Network Settings.
- tap the Reset Settings option and confirm the process.
If the device is fixed, then you are done with this post and you are free to use Spotify once again without problems.
Clear Cache Partition:
The Cache Partition of your device should be wiped in case you cannot run Spotify on your Galaxy S10. This action is done from the phone's Recovery Mode menu. Here's how to do it:
- power off the phone.
- press and hold Volume Up + Bixby + Power buttons at the same time.
- release the buttons when the blue screen loads, then wait 30 seconds for the Recovery Mode options to load.
- select 'wipe data/ factory reset' option and confirm the process.
After the cache partition is wiped you have to reboot the phone in normal mode and you are done. If Spotify continues to not work and crash, then it remains for you to Factory Reset the device using the last guide below.
Factory Reset Samsung Galaxy S10:
The Factory Reset process will restore your smartphone to its original settings. You will have to backup all the important data files before starting the factory reset.
- Switch off your Galaxy S10.
- Boot Recovery Mode by pressing and holding Volume Up + Bixby + Power buttons.
- Release the buttons when the screen turns blue and an Android logo is shown. Wait for 30 seconds for all Recovery Mode main menu options to load.
- Select 'wipe data/ factory reset' and confirm.
- When the process is done you have to restart the smartphone in normal mode.
After you reboot the phone in normal mode, after the factory reset is done, you need to reconfigure your entire Google account and reinstall all of your favorite apps. Make sure to test the Spotify app before installing any other apps.
If the Spotify app continues to not work after you've applied all of the above you might want to consider sending your phone to a repair shop, as something might be wrong with it.
Also, please list all the steps you took in our comments field below and any other detail you might think is important, so that we will be able to come up with a working solution for you.
Another thing you can try would be to contact the Spotify developers and tell them about the problems you might have when running their app.