Google Maps is a pre-installed tool that should run without issues on a daily basis. It’s one of the best apps included in the Android system and not being able to take full advantage of its functionality is, without doubt, frustrating especially when it happens on a high-end device such as the Samsung Galaxy S10 Plus.

Thus, if Google Maps keeps crashing on your phone it only means that you are facing a software problems, or a firmware glitch. Don’t worry, the app can be fixed, if you know the right troubleshooting solutions to apply.

Anyway, the most important thing is to remain calm. As already outlined, this is a minor issue and, most likely, you will be able to address the problems without having to lose data or reinstall the Android OS.

So, let’s see how you can get back a smooth and reliable Android experience.

How to fix Google Maps that keeps crashing on the Samsung Galaxy S10 Plus

Force restart your device

A fresh start can fix the Google Maps functionality if the app is crashing without reasons on your Galaxy S10+.

Shortly, when a force reboot is initiated the default apps are reloaded. Also, the virtual memory is refreshed so, in paper, your phone should reboot without the recent software problems.

Anyway, it’s the easier troubleshooting solution you can apply, so just try it:

  • Just press and hold the Power and Volume Down buttons until the reboot gets completed.

Note: first press down Volume Down and afterwards, while still holding down the first key, start pressing the Power button too. It will take around 15 seconds for the force reboot to start, so have patience.

Clear cache and data of Google Maps app

Another intuitive solution is implying to clear cache and data of Google Maps. In that way you can get rid of persistent files or processes that remains blocked in the background even after the force reboot action.

Thus, follow:

  1. On your phone access the Settings screen.
  2. Switch to Apps entry.
  3. From there locate Google Maps and tap on it.
  4. Pick Storage and then choose Clear cache.
  5. Return and select Clear data.
  6. Tap on Ok and confirm.
  7. In the end reboot your SGS10 Plus and test the Google Maps functionality.

Delete system cache

You can also try to remove system cache as the problem might not be actually related with the Google Maps but with the Android firmware. So:

  1. Switch off your handset.
  2. Enter recovery mode on your S10 Plus.
  3. In recovery use the Volume Rocker keys to navigate through options and the Power button to select.
  4. Highlight ‘clear app data cache’ and confirm.
  5. Wait while this operation is completed.
  6. Return to main menu of recovery.
  7. Select ‘reboot system now’.

Hard reset your phone

It’s time for the more drastic measures. If the troubleshooting solutions from above aren’t fixing the Google Maps that keeps crashing on your Galaxy S10 Plus, you should now choose to make a hard reset.

This operation will restore your phone back to is default state – third party apps and any other process that wasn’t there from day one will be removed. Thus, you will get rid of software problems.

However, a backup is more than recommended first. Without securing what’s important for you, in the end you will lose your contacts, call logs, texts, images, videos, audio files, markets apps and so much more.

You can learn how to master reset the S10 Plus by using our dedicated step by step guide.


If you made it up to here and the Google Maps error is still there, I’m afraid that’s only one thing left to do: reinstall the official Android firmware on your Samsung branded device. Don’t worry, the process can be easily and quickly completed by using Odin (the program is developed by Samsung especially for update operations).

So, there you have it. That’s how you can fix the Google Maps that keeps crashing on the Samsung Galaxy S10 Plus. Enjoy and let us know how you managed to fix the app in the end.

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