The default Email app that runs on the Samsung Galaxy S10 Plus is usually reliable and quite intuitive. However, in isolate situations its functionality might not offer the best experience in terms of speed and usability.

Shortly, due to different reasons you might get the ‘Unfortunately, Email has stopped’ error message when trying to access the Email app on your Galaxy S10+.

Now, that error is telling you that the app has crushed and continues to crash due to some system problems. It can be a process blocked in the background, a software conflict, or a firmware glitch. Anyway, I’m here to help you fix this problem as soon as possible.

Therefore, during the lines from below we will detail the troubleshooting solutions that will help you fix the Email functionality on your SGS10 Plus.

Quick Fix ‘Unfortunately, Email has stopped’ error on Samsung Galaxy S10 Plus

Method 1: Force-restart the Galaxy S10+

First you have to try to reload the default apps in order to fix issues that might refer to software conflicts. A force-restart will help you do that and also refresh the virtual memory in order to make things smoother than before. So, follow:

  1. Press and hold Volume Down button on your phone.
  2. Then, start holding down Power button too.
  3. Now, simultaneously keep pressing down these two buttons.
  4. Do that for about 10 or 15 seconds and wait while the reboot process is completed.
  5. That’s all.

Method 2: Clear cache and data of Email app

Another way in which you can address problems of default apps is by clearing cache and data of the very same tools. So, in our case you will have to:

  1. On your phone access the Settings menu.
  2. Then go and select Apps.
  3. Find the Email app among the list of apps displayed.
  4. Tap on the default Email app.
  5. Choose Storage.
  6. Tap on Clear cache.
  7. Return and once more tap on Storage.
  8. Choose Clear data and confirm.
  9. When done reboot your device.

Method 3: Clear system cache

Another way in which you can fix software related issues on your Galaxy S10 Plus, including problems with the default Email app, is by clearing system cache. Thus, apply:

  1. Power off your Samsung phone.
  2. Wait a few seconds while the shut down operation is completed.
  3. Next, enter recovery mode on your Galaxy S10 Plus – just use our dedicated tutorial in that regard.
  4. In recovery use the Volume rocker keys to scroll within options and the Power button to select.
  5. So, choose ‘wipe cache partition’ followed by ‘wipe dalvik cache’.
  6. Next, from main menu of recovery select ‘reboot system now’.

Method 4: Hard reset the Galaxy S10 Plus

When nothing else works, a hard reset can turn out to be a life saver. Removing everything but the default apps and process is always a good troubleshooting solution. In the same way you can fix the ‘unfortunately, Email has stopped’ error on your Samsung Galaxy S10+.

But, before doing anything else, backup your smartphone. Save the files which might still be needed afterwards, including stuffs like contacts, call logs, texts, images, videos, audio files, market apps and other similar packages.

In the end, follow our step by step guide and learn how to hard reset the Samsung Galaxy S10 Plus.


Well, hopefully now the Email app is running without further issues on your Samsung Galaxy S10 Plus. Tell us which troubleshooting solution worked for you and how you managed to solve the ‘unfortunately, Email has stopped’ error message.

You can get in touch with us easily by using the comments field from below. Other similar tutorials and Android related tips and tricks can be found on our ‘how to’ page. Enjoy.

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