The info posted below will help you troubleshoot any problems that your Galaxy S10 device might have with the installed YouTube app. Check all the info in order to fix any YouTube "won't play", "force close", and other errors you might encounter when trying to play videos on your Galaxy S10.
From time to time YouTube app on Android might start to misbehave and stop working all of a sudden. This might happen because of an update, or something went wrong on your device's storage partition. Also, sometimes YouTube will straight up not launch, and you will be forced to reinstall the app from scratch. Most issues you might encounter with your YouTube app on your Galaxy S10 will be listed below and you should find a fix for them.
Please note that we cannot be held responsible in case you brick your device, nor in case you lose any important data files when trying to your fix your device.
Before starting to apply any of the changes presented below you have to try and make sure that your Internet connection is working as intended, as you wouldn't want to remove any data from your device and then discover that the problem was with your home's internet.
If your home internet is slow, then we recommend you to change the router and see if that fixes the problems. Also, in case YouTube works with your Wi-Fi connection, but it struggles when using the Mobile Data, then we strongly recommend you to upgrade your data plan to a higher one or you can choose to play YouTube videos using the "lower quality" settings. These can be found under YouTube's settings menu.
How to Fix YouTube Won't Play Video for Galaxy S10:
In case the YouTube videos won't load or they are loaded but you're presented with a "can't play video" error, then you will have to try and force close the app and wipe its cache partition first. Here's how to do it:
- open the Recent Apps.
- close the YouTube by swiping the screen.
- go to Settings.
- tap the Apps menu.
- tap the three dot icon and select Show System apps.
- find the YouTube app and tap on "Force Stop" option.
After you Force Stop the app you should re-launch it on your device. If the error persists, then you should repeat the steps above once again.
Wipe the YouTube app Cache and Data files:
The cache and data of a specific app, in our case YouTube, can be wiped in an instant by tapping a few times. By removing all the data stored in the app you will restore the app to its original settings and that might fix it.
Here's how to wipe the cache and data from your YouTube app:
- go to Settings.
- open the Apps menu.
- scroll down to the end of the list and you will find YouTube app.
- open it.
- tap Force Stop.
- next, tap the Storage option.
- now, tap on the "clear cache" option and confirm the process.
- next, tap on "clear data" and it should be done.
By applying the steps above you have reverted your Samsung Galaxy S10 YouTube app to its original settings. Now you're free to start using the app once again.
Uninstall and Reinstall YouTube app on Galaxy S10:
The YouTube app is pre-installed on most Samsung Galaxy S10 models, but you can still disable it and reinstall its latest updates allowing you to fix its problems. Here is how you can "uninstall" preinstalled YouTube app from your Galaxy S10:
- go to Settings.
- scroll down to Apps and open them.
- scroll down once more until you reach the bottom of the list and YouTube should be listed.
- open the YouTube app menu.
- tap on Disable option.
- confirm that you wish to uninstall all updates and restore YouTube to its original settings.
In order to reinstall YouTube you have to simply tap once on the Enable option. After that you have to go to Google Play Store and install the YouTube updates.
After you've done all of the above your Galaxy S10 YouTube app should work without problems.
Another thing that you can try in order to fix the YouTube problems for Galaxy S10 is to reset the network settings of your device.
- Go to Settings.
- find and open the General Management menu.
- open Reset.
- Go to Reset Network Settings menu.
- tap Reset settings.
- confirm the process and you are done.
Launch Galaxy S10 in Safe Mode:
The Safe Mode allows Samsung Galaxy S10 to troubleshoot installed applications. The Safe Mode will boot the Galaxy S10 in a state that's closer to its original state.
Also, the Safe Mode allows you to verify if there are any apps that are interacting with the installed YouTube app. Note that in order to be able to troubleshoot apps installed on your Galaxy S10 you have to be an advanced user, as it is not that easy to pinpoint the exact problem by simply booting the Safe Mode app.
- press and hold Power button.
- the Power options will appear on your screen and you have to tap and hold the "Power off" icon.
- the Safe Mode icon will appear after.
- tap it once and the Galaxy S10 will boot in Safe Mode.
After the phone boots in Safe Mode you can start to test YouTube app and find the problem.
Reboot your device in normal after you've applied any changes and see which one fixes the YouTube app problems.
Factory Reset the Galaxy S10 to fix YouTube app:
The factory reset process should be seen as a last resort when trying to fix an installed app. Note that the factory reset process is going to delete all the data from your device, all installed apps and their data.
- power off the phone.
- now press and hold Volume Up + Bixby + Power buttons simultaneously.
- release the buttons when a blue screen is shown on your phone's screen.
- the Recovery Mode menu can be controlled using the Volume buttons.
- now, select 'wipe data/ factory reset' option.
- confirm process.
- reboot the Galaxy S10 in normal mode and see if the YouTube problems have been fixed.
These were all the steps that you had to go over in order to fix the app problems encountered on your Galaxy S10. If you need any extra help, then feel free to let us know in comments below, and we will try to find a solution. Make sure to list as many details as you can, so that we will be able to easily pinpoint the exact problem you're experiencing on your Galaxy S10 device.