If your Samsung Galaxy S10 is unable to send or receive SMS text messages, then you have to check the info we posted below and learn what you can do in order to fix the problem. Check all the info listed below and create backups for your important texts before applying any of the changes listed below.
If you can't fix the issues your Galaxy S10 has with the Messages app, then you have to consider calling your network carrier and let them know about it, as something might be wrong on their end. If they are confirming that the problems doesn't rely, then you have to troubleshoot the problems using the info below.
How to Fix Galaxy S10 that can't send Text Messages:
The Samsung Galaxy S10 might not be able to send any text messages due to bad signal, a wrong network setting, changed default messaging app, Airplane mode left enabled by mistake, or any other type of bug your device might have developed.
The first that you need to do is to reboot the phone and see if that fixes the problems. After you reboot the phone you need to test if the text messages are sent with at least two other people, so that you will make sure that it isn't the other person's phone the culprit.
Next, you have to check the network signal of your phone, and make sure that there are enough signal bars for the text messages to be sent.
If there is an error alert displayed whenever you try to send a text message, then please google the exact phrase and see if you can find a solution for that particular problem. Also, you can copy the error and add a comment to this post and we will try to offer you a working solution.
Make sure that your Samsung Messages app is the default one used when sending a text message. Go to the Messages app, tap the 3-dot icon and select Settings. Under the "Default SMS app" you need to select the Messages app as the default one.
Before trying to continue with the rest of the instructions you need to make sure that the SIM card you're using is properly seated. Also, make sure to backup your important text messages after that, too, as some of the steps below will require you to clear the data from the Messages app.
Enable and Disable Airplane Mode:
You can put the phone in Airplane mode and then disable it, as it might be buggy and this should fix it. Reboot the phone after you enable Airplane Mode, and disable it after the boot is done. If this fixes the problem, then you are lucky as no files need deletion.
Delete Old Text Message Conversations:
Please note that the Messaging app can reach a full capacity, and you might not be allowed to send anymore messages. So, make sure to delete all the old texts before trying to send out new ones.
Clear Messaging app Cache and Data:
For this method you need to open the Settings menu, go to Apps, tap the 3-dot icon and enable "show system apps" option. Now scroll through the Apps list and find Messages.
Open the Messages menu from the Apps list, go to Storage and clear its cache. Confirm action, then retry to send a new text and see if that fixes it.
If you still can't send new text messages, then you should try and clear the Messages app data: go to the same Settings> Apps menu, enable "shows system apps" and find Messages. Go to Storage and use the Messages app "clear data" option. Confirm process and you are done.
Clear Galaxy S10 Cache Partition from Recovery Mode:
This process should wipe the cache partition for your device, and any setting that you've modified previously will be restored to its default value. After you wipe the cache partition you need to reboot the device and test the Messages app once again.
Here's how to wipe the cache partition of your device:
- power off the device.
- boot it in Recovery Mode by pressing and holding Volume Up + Bixby + Power buttons simultaneously.
- release the buttons when the blue screen with an Android appears on your screen - wait 30 more seconds for the Recovery Mode options to be loaded.
- select 'wipe cache partition' option and confirm the process.
Reboot the Galaxy S10 in normal mode and you should be done.
Reset Network Settings:
You have to reset the Network Settings, too, in case the text messages aren't sent out by your Galaxy S10. Here's how to: go to Settings> General Management> tap on Reset and then go to Reset Network Settings menu. Confirm the Reset Settings process and then reboot the phone when it is done.
Factory Reset Samsung Galaxy S10:
The Factory Reset process will restore all the data and apps you have installed on your Galaxy S10 to their default state. Please create backups for all the important data files before starting the factory reset process.
Here's how to factory reset the device:
- Power off your smartphone.
- Boot it in Recovery Mode by pressing and holding Volume Up + Bixby + Power buttons.
- Release the buttons when the blue screen with an Android logo is displayed. Wait a few seconds for the Recovery Mode options to load.
- Now, you have to select 'wipe data/ factory reset' option.
- Confirm the process and wait for it to complete.
- Reboot your Galaxy S10 in normal mode.
These were all the steps you had to go over in order to try and fix the problems you're experiencing with your Galaxy S10 Text Messages not going out. If you need any extra help completing this guide, then you should be listing them in the comments field.
If you want more help make sure to list all the steps you took, what type of error you get when trying to send a text message, and any other sensible info you think we will need in order to correctly determine the problem and how to fix it.