The instructions listed in this article should help you fix the problems your Galaxy S10 is experiencing with its Gallery app. In case your phone's Gallery app keeps crashing or it doesn't even launch, then you are in the right place, as we've covered all the methods you can use to fix the app.
The Samsung Galaxy S10 comes with its own Gallery app, and in case it has started to malfunction, then you need to fix it as soon as you can.
How to Repair the Gallery app for Samsung Galaxy S10
The Samsung Galaxy S10 Gallery app might develop some problems from time to time, and if you are unable to fix it, then you can use the instructions listed below. Most of the fixes should be easy to apply, but in case you cannot repair the app then you will be forced to factory reset the device and restore it to its original settings.
Force stop Gallery app and Reboot Galaxy S10:
If the Gallery app is bugged and it crashes or it doesn't launch at all, then the first thing that you can do is to force it stop and reboot your phone.
Go to Settings menu, open the Apps list and make sure to enable "show system apps", so that all the the apps installed on your device will be listed.
Find the Gallery app and press the Force Stop option. Confirm the process and reboot the phone once to verify if it works.
In case the app still continues to malfunction and it doesn't work as intended, then you will need to continue with the next method below.
Update the Galaxy S10 Gallery app to latest build using Google Play Store or Galaxy Apps:
Another reason for the Gallery app malfunction might be because you haven't updated the app in a long time. Open the Google Play Store or the Galaxy Apps menu and upgrade the Gallery app to its latest possible version.
Another thing you need to do is to wipe the cache for the Gallery app. Go to Settings> Apps and find the Gallery app in the list. Open it, go to Storage and use the "clear cache" option. Confirm process and retry to launch Galaxy app.
Wipe Cache Partition for Samsung Galaxy S10 from Recovery Mode:
The cache partition can be wiped and you can try and do it for the Galaxy S10 in order to fix some of the problems you're encountering when running the Gallery app on your Galaxy S10.
Here's how you can do it:
- power off your device.
- boot it in Recovery Mode by holding Volume Up + Bixby + Power buttons at the same time.
- release the buttons when the blue screen loads - wait 30 seconds for all the Recovery Mode options to load.
- select 'wipe cache partition' option and confirm the process.
- reboot phone in normal mode and test the Gallery app once again.
Boot Galaxy S10 in Safe Mode and Check for Bad Apps:
The Samsung Galaxy S10 can be booted in Safe Mode and you can use that in order to verify if the Gallery works without loading all the usual apps in normal mode.
In Safe Mode your Galaxy S10 will load only the default apps, and if the Gallery app works in this mode, then it means that a bad application you've recently installed is making it malfunction.
Here's how to boot in Safe Mode: press and hold Power to load the Power options menu. Now, tap and hold Power Off option for it to turn into "safe mode". Tap the "safe mode" icon once and wait for the phone to boot this mode.
After the Safe Mode is loaded you can start testing Gallery app. If the Gallery apps launches and works without any problems, then something is wrong with various apps you've installed recently.
Start checking all the apps you've installed previously. Also, make sure to set the Gallery app as the default app you wish to use when opening any picture you're taking with your Galaxy S10.
Clear data for installed Gallery App:
The Gallery application data can be removed, but before doing that you should try and backup all your important files first. So, if you wish to be sure that no important photos you should sync them with your Google or Samsung cloud account.
Deleting the data stored for the Gallery app shouldn't remove all photos and media content you've stored on it, but you will remove all the settings and options you've modified since the first day you bought your Galaxy S10. Here is how to clear the data for the Gallery app: go to Settings> Apps> enable "show system apps"> scroll down to find the Gallery in the list.
Open Gallery, go to storage and use the "clear data" option to complete the process. Relaunch Gallery and verify to see if it works.
Factory Reset the Samsung Galaxy S10:
The factory resetting process should remove all the data from your Galaxy S10, and in the process all the settings and changes you've modified will be restored to their original state.
Before you decide to factory reset your Galaxy S10 you should create backups for all the important data files, as these will be wiped in the process. Here's how to factory reset your Galaxy S10:
- power off the device.
- boot it in Recovery Mode - press and hold Volume Up + Bixby + Power buttons at the same time.
- release the buttons when the blue screen with an Android logo loads - wait 30 seconds more for all the Recovery Mode options to load.
- select the 'wipe data/ factory reset' option and confirm the process.
- reboot your Galaxy S10 in normal mode when you are done.
These were all the steps that you had to take in order to try and fix the problems your Galaxy S10 had with the Gallery app. If the app is not fixed, then feel free to list as many details in the comments field, and we will try to find a working solution for your problems.