Android software related problems are the worst; especially when they happen on high-end devices such as the LG G7 ThinQ as, on such smartphones, you would expect a smooth Android experience all the time. But, when an open-source platform like the Android UI is involved it’s really hard to stay out of trouble especially when you like to test new apps or when you are into tweaking procedures. Anyhow, in that respect, today’s goal is to explain the easiest way in which software related issues can be fixed on the LG G7 without having to take your handset back to service.
So, this dedicated step by step guide will be about the troubleshooting methods that can be applied for manually unbricking the LG G7 ThinQ. Do keep in mind that this tutorial will only help you address problems that are related with the Android UI or with additional software malfunctions. The steps from below cannot guide you through other troubleshooting initiatives – for example, if a hardware problems is involved it will be imperative to return your device back to service as there is where you can ask for authorized technical assistance.
As for the guidelines that will be explained below you need to know that it can describe different troubleshooting solutions that can fix a soft bricked LG G7 ThinQ. In a few words, it can help you stop unresponsive programs, remove malicious apps, delete malware, or get rid of inappropriate apps – usually, these are the reasons while specific malfunctions runs within the Android core system. Bottom line, this step by step guide should help you fix general issues including boot loops, lags, hangs, screen freeze, battery drain, heating problems, signal strength issues, total blackouts and so much more.
Additionally, this guide will guide you through troubleshooting solutions that can fix problems associated with tweaking operations including root processes, unlocking the bootloader initiatives, installing custom recovery images or updating with custom ROMs tasks – as you know, when tweaks are involved you cannot reclaim the warranty of your device meaning that manual troubleshooting methods are recommended.
The steps described below are detailing operations supported by LG and by Google. In a few words, you will apply official procedures and not custom ones – you won’t have to use third party apps or processes and you won’t have to use risky tools; moreover, you won’t risk in losing your phone’s warranty.
The goal will be to partially, or fully, restore your LG G7 back to factory state; in that way you can successfully remove the issues that are causing malfunctions when you try to use the Android system. So, a general backup is recommended, if that’s still possible of course. If the backup cannot be firstly completed you will risk in losing personal data, info, accounts and files such as contacts, call logs, texts, images, videos, audio files, market apps, internet settings, calendar info, saved passwords, IMEI / NVRAM data, EFS folder and so on. The backup can be quickly applied on the LG G7 as you can choose to: use built-in cloud storage services and apps; sync certain files with your own Google Account; use dedicated, and already tested, backup and restore apps from Google Play.
Another thing must be verified and if required completed before anything else: you have to make sure that there is enough power left on your LG G7 (and if you cannot verify that, you should plug in the charger anyway). The main idea is to provide at least 50% power for the steps explained below. Below that value the Android OS can get turned off right in the middle of the unbrick operation situation during which further issues can be experienced. So, as a precaution measure we recommend you to charge your LG branded device before doing anything else.
How to Unbrick LG G7 ThinQ
Solution 1 – enter Safe Mode
Like when dealing with issues on Windows based computers, the safe mode can help you easily fix the most common problems. So, in our case, this must be the first thing to do: reaching the Android Safe Mode on your LG G7. While booted in safe mode your phone will run only on factory settings and processes – by default the third party apps and programs will be disabled. So, if in safe mode everything is running without problems it means that the issues were being caused by a third party software and the solution will be to remove the recently installed apps. Thus, from safe mode you can identify, isolate and remove the problem, if it’s caused by a third-party process or app. For further details, follow our dedicated tutorial and learn how to boot safe mode on LG G7 ThinQ.
Solution 2 – make a hard reset
If the software related issues cannot be addressed from Safe Mode it’s time to apply a more complex operation: making a hard reset. By doing so you will manage to partially restore your LG G7 back to factory state as the hard reset operation will wipe everything that wasn’t there from day one – including the software that might be causing the issues. Of course, before doing that remember to backup everything that might be still required afterwards as a full wipe will erase the files that weren’t pre-loaded on your handset. You can learn the ways in which this process can be completed by following our dedicated step by step guide – how to hard reset the LG G7 ThinQ.
Solution 3 – clear app data cache
In addition to the hard reset operation you can also choose to clear app data cache on your LG G7. This can help you fix persistent problems that might cause, for example boot loops. Now, since your handset isn’t coming pre-installed with the stock recovery, for being able to clear app data cache without using third party solutions you will need to use a custom recovery image. If a custom recovery platform runs on your phone, then all you need to do is:
- Reboot recovery mode on your Android device.
- From recovery choose ‘wipe data factory reset’ followed by ‘wipe cache partition’ and by ‘wipe dalvick cache’.
- When done, return to main menu of recovery and pick ‘reboot system now’.
- Now everything should run without further issues.
Solution 4 – reinstall the stock Android OS
Well, if the guidelines from above aren’t helpful enough, then you have to choose to reinstall the stock Android firmware on your LG G7. In that way you will manage to fully restore your handset back to factory state. Thus, this process implied in revoking root access, relocking the bootloader, reinstalling bloatware and re-flashing the stock recovery image. Also, all your third party apps and personal data will be removed during the update / downgrade process.
However, a fresh Android reinstall will remove all the software related issues as you will manage to bring your smartphone to its initial state, the factory / default one. Hopefully, this new start will ensure a stable and a smooth experience once more.
Now, for being able to complete this last troubleshooting solution you will have to use a computer. On this computer you first have to set up Android SDK – so, learn how to install Android SDK on Windows or how to set up ADB on MAC OS X / Linux. Moreover, on your PC install the LG G7 drivers before doing anything else. Afterwards, if possible, you should enable Developer Options on your phone – from Menu – > Settings – > About Phone you must tap repeatedly on Built Number until the ‘you are a developer’ message is displayed; then, from Developer Options (located under Menu – > Settings) you should check the USB Debugging feature.
Don’t forget to backup your data first and to charge your device if that’s required. Then, on your computer install the LG Up software and download appropriate KDZ packages. Finally, flash the KDZ file that’s compatible with your device by using LG Up – during the process you will have to reboot your LG G7 into fastboot mode. You can check a detailed tutorial in that respect by using this step by step guide.
All the steps explained above should help you fix the most common Android software related problems that might happen on your LG G7 ThinQ. For avoiding further issues, from now on we recommend you to install an antivirus program on your smartphone (you should choose a paid version for a more complex protection), to install only the apps that received good reviews on Google Play, to set up programs that are stable and smooth and to perform tweaks that received good reviews from other users and who can get support from their developers.
So, there you have it; that’s how you can try to fix a software bricked LG G7. Use the troubleshooting solutions explained and detailed during this tutorial and in the end explain your experience with us and with the other users who might be facing the same problems – you can easily get in touch with us by using the comments field from below. If the malfunctions are still there try to explain the issues in detail – based on these details we will be able to find the right fixes for you and for your LG G7 and we will try to assist you as soon as possible. Enjoy.