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How to Fix Android Software Problems on OnePlus 6T

oneplus 6t

Unfortunately if you’re reading these lines it means that you somehow managed to soft-brick your OnePlus 6T. And when we refer to a soft-brick state we actually discuss about different software related problems that can cause severe malfunctions on your Android based device. Thus, your phone might run with problems, or it might be stuck into a certain state, or its system might not work at all. What’s important now is to keep your calm as the troubleshooting steps explained below will teach you how to successfully fix the most common Android software related issues that might case malfunctions on your OnePlus 6T.

Anyway, right from the start we must clear out one important aspect. The steps from this tutorial will teach you how to fix certain software related issues. We don’t know how to repair a hardware-bricked OnePlus 6T – in that case you should return your smartphone to service and ask for a specialized, technical, opinion. The troubleshooting solutions from this step by step guide are describing methods that can fix software related problems which can be caused without any apparent reason on your device – the Android OS is an open source platform so it’s really not that hard to end up in experiencing malfunctions.

However, you need to understand that a software problem can always be addressed and this without having to take your phone back to service. You can do it by yourself even if you are a newbie and even if you don’t know too much soft-related aspects related with the Android ecosystem. So, as already outlined, it’s important to keep your calm regardless of what you notice on your smartphone as we are here to assist you with the best solutions.

In most situations, the regular malfunctions can be caused by different situations. For example, a new app might end up in causing screen freezes on your OnePlus 6T. Or a third party process might cause a boot loop. Similarly, an unresponsive process that is still running on the background might be the reason why your smartphone isn’t running at its best, the same happening if you somehow downloaded a malware. And, of course, different issues might be caused when applying tweaks or customizations as then you will perform Android modifications within the overall Android functionality.

And, in those situations you can end up in experiencing various problems – in that regard here are the most common ones: boot loops, lags, hangs, screen freeze, battery drain, heating problems, signal strength issues, total blackouts and similar other issues that can slow down your OnePlus 6T or which can interrupt the Android functionality for good.

Well, all these problems can be fixed if the right troubleshooting solution is being applied. And that’s what we will be trying to learn during the following lines.

But first, backup your OnePlus 6T. As you will notice, we will try to fix the problems by restoring (partially or fully) your device back to its factory state, whether it is about certain features, apps, process or the actual Android UI. So, during these initiatives you can lose important files. So, a general backup is therefore more than recommended. On your OnePlus 6T you can easily save your personal data by using one of the following backup and restore solutions: use an external storage device, sync your data with your Google Account, use built-in cloud storage services, go to Google Play and download compatible and already tested backup and restore apps. While you do so, don’t forget to secure what’s essential: contacts, call logs, texts, images, videos, audio files, market apps, internet settings, calendar info, saved passwords, EFS folder or IMEI / NVRAM data.

All the troubleshooting solutions from below are describing official operations. So, from this perspective you have nothing to worry about. You won’t have to use third party apps, you won’t have to install risky and complex programs so you won’t lose your OnePlus 6T warranty or access to certain built-in apps. Moreover, the steps from this tutorial can be applied even if your phone was tweaked – you can follow this step by step guide on locked or unlocked bootloaders, on stock or custom recovery images, on stock or custom Android ROMs and so on.

What you have to do first, before starting to fix the software related problems on your OnePlus 6T is this: verify the power that left on your phone, or if you cannot see the battery status bar, plug in the charger and wait for an hour or so. It’s important to charge your smartphone if the power left is currently lower than 50% as in that case a sudden shut down might happen while you try to fix the issues. Well, a sudden shut down can only cause other software related problems, so try to avoid such unpleasant situations.

Also, make sure you follow and apply the ‘unbrick’ tutorial only if you own the OnePlus 6T. The guidelines explained here are compatible only with the already mentioned device, so be careful and try not to mess things up.

Good; so let’s start our troubleshooting initiative now:

How to Unbrick the OnePlus 6T

Method 1: enter and use Android safe mode

The first thing to do when dealing with issues or malfunctions is to identify the reason why the problem happened in the first place. And, accessing safe mode might be the perfect way in which you can isolate the malfunction and identify the reason why it was caused initially. In safe mode all third party apps and processes are disabled by default. Thus, if your OnePlus 6T problems were caused by a recently installed third party app or software, in safe mode everything will run without issues. In that case you will know that you have to uninstall / remove some apps from your smartphone in order to fix the Android OS. Also, if in safe mode the problems are still there, it will mean that you have to keep searching for the reasons why the issues are there. Anyway, here is how safe mode can be accessed on the OnePlus 6T:

  1. On your phone press and hold the Power button until the Power menu shows up.
  2. From there tap and hold on Power off option.
  3. When asked, tap ‘ok’ and choose to reboot into safe mode.
  4. In safe mode uninstall the apps that are causing the issues: from Home screen swipe up and tap on Settings; then choose Apps & notifications and pick See all apps; choose the app you want to remove and select Uninstall.
  5. For going back to Android mode press and hold Power Off again, but this time choose Restart.
  6. That’s all.

Method 2: make a hard reset

So, if you cannot isolate the issues from Android safe mode you should choose to initiate a full wipe. In that way you can remove the actual issues that are causing the problems in the first place – along with everything else, the hard reset operation will remove the inappropriate apps, the malicious programs, the unresponsive processes and the malware. Thus, from this perspective now you will manage to partially restore your phone back to its factory state – you will clean up its internal storage system as in the end there will be left only bloatware and pre-loaded apps and processes. Hopefully, a factory reset will help you fix the soft-related problems that are causing malfunctions on your Android based device. Anyway, go ahead and use our dedicated tutorial and learn how to hard reset the OnePlus 6T.

Method 3: clear app data cache from recovery mode

Sometimes the hard reset might not be enough – there might still be some hidden processes still running on your smartphone. That might happen if you are, for example, still facing a boot loop on your OnePlus 6T. Well, in that case you should follow these steps for clearing app data cache:

  • Reboot your OnePlus 6T in recovery mode.
  • There, repeat the hard reset operation – just select ‘wipe data factory reset’.
  • Then, from main menu of recovery pick ‘wipe cache partiton’.
  • When done, return to recovery mode menu and choose ‘advance’; afterwards, from the next menu select ‘wipe dalvik cache’ and wait a few moments.
  • In the end, from main menu of recovery mode, choose ‘reboot system now’.
  • Hopefully now your smartphone is running without further issues.

Method 4: reinstall the stock / official Android firmware and reset your smartphone

This last method should be performed only if the previous ones weren’t helpful enough. This last troubleshooting solution will fully restore your handset back to its initial, factory state. So, in the end you will manage to reset the Android functionality, meaning that if there were tweaks applied, now everything will be revoked – for example, root access will be lost, the bootloader will be relocked, the stock recovery reinstalled and the bloatware re-applied.

The manual update operation will also wipe the internal storage system, so the backup is still recommended. And, since this is a manual process, a computer will be required and there the OnePlus 6T drivers should be already flashed. Note: on the same computer you should first set up Android SDK, so learn how to install Android SDK on Windows or how to set up ADB on MAC OS X / Linux.

If possible, on your phone enable Developer Options: go to About Phone and tap repeatedly on Built Number – after 7 or 10 repeated taps you should receive the ‘you are a developer’ message. Afterwards, go to Menu – > Settings – > Developer Options and check the USB Debugging feature. Good; now you’re ready to flash the stock Android OS on your OnePlus 6T – you can do that in different ways – you can use a Nandroid backup package, you can download the stock Android firmware package from OnePlus or from any other reliable online source or you can adb sideload the software file on your device – further details on that regard are being explained in this step by step guide.

Final thoughts

Well, we think that the methods explained above should help you fix the most common Android software related issues that can cause malfunctions on your OnePlus 6T. If after applying all the troubleshooting solutions from this tutorial you are still facing the same problems, don’t hesitate and share everything with us – when you do so, try to explain each error or alert in detail as based on the details you offer we will try to find the perfect solutions for your OnePlus 6T. Also, tell us which method worked for you as in that way you can also help others fix their own issues – in that regard, use the comments field from below.

Stay close for further similar tutorials compatible with your OnePlus 6T. Also, search through our ‘how to’ page if you want to learn tweaking operations available for your device and stay close for learning other useful Android related tips and tricks. Enjoy.