There are many situations in which you can experience a malfunction on the Galaxy Note 7. Even though you have a high end smartphone which runs on the latest Android system you can still deal with software related problems on a daily basis. What is important is to know how to smartly address all these problems in order to ensure a stable, smooth, fast and secured Android system. Well, that’s why I am here; during the following guidelines I want to show you the main methods that can be used as troubleshoot solutions for the new Samsung Galaxy Note 7.
A software problem can be caused by various reasons starting from certain apps, unresponsive programs, blocked resources, heating situations, malware and ending with more complicated problems which are related with the Android core. How can you end up in such situation? Well, that’s easy; in most cases you only have to use your Galaxy Note 7 as you do it each day. As mentioned, a screen freeze or a boot loop can be caused even by a regular app or program so you shouldn’t panic when you notice a certain malfunction.
However, there are some sever problems that must be fixed right away. Usually, these issues are caused by unauthorized access meaning that you can soft brick your Note 7 while trying to tweak its system. That’s why you should be extra careful when performing operations like gaining root access, unlocking the bootloader, flashing a custom kernel, adding a custom recovery image, installing custom ROMs, overclocking the CPU frequency or removing bloatware.
The most common problems that can be experienced on your Samsung Galaxy Note 7 are: boot loops, lags, bugs, force close errors, alerts, screen freeze, battery drain, heating issues, signal strength problems, total blackouts and so on.
Luckily for you, there are dedicated troubleshoot solutions in which you can easily address all these problems – of course, the best solutions are being detailed during the following lines. However, before doing anything else keep in mind that with this step by step guide you can only fix software related problems. If you manage to hard brick your Note 7 you should head straight to service and ask for a dedicated technical assistance.
All the steps from below are showing official operations through which you can try to restore your Galaxy Note 7 back to its initial state. So, you won’t risk anything by following this tutorial – you can only succeed in unbricking your Android based device.
Now through some methods you will remove data from your phone while through others you will just identify and remove the implied bug. Either way, before doing anything else you should take care of your personal data, info, accounts and files. It is more than important to backup everything especially if you have personal files saved on your Galaxy Note 7. By default you should store your contacts, call logs, texts, images, videos, audio files, market apps, internet settings, IMEI / NVRAM data, EFS folder, calendar info, saved passwords and so on. The backup can be applied in different ways, such as: syncing the data with your personal account, using built-in cloud storage tools or managing dedicated backup and restore apps from Google Play.
Also, charge your smartphone before trying to unbrick its Android system. Plug in the charger even if your phone can’t be currently turned on or used in any other matter – if you can check the battery status, plug in the charger if the power left is currently lower than 50%; otherwise you can end up in messing things even worst.
How to Unbrick the Samsung Galaxy Note 7
Use the Android Safe Mode
The first thing to do when dealing with a malfunction is to identify what is causing the problem. It can be an app, a program, a process that runs in the background, a malware or who knows what else. So, use the Android Safe Mode in order to see what’s not working as it should. Afterwards, through the same environment you can uninstall or remove the process, the feature or the software that is causing all the problems. Rebooting into Android Safe Mode on the Samsung Galaxy Note 7 is easy; here is what you have to follow:
- Start by powering off your device: press the Power key and select “power off” or press and hold this button for a few seconds.
- Wait while the shut down operation is completed.
- If your phone is off you can skip the first two steps.
- Now, press and hold the Power key in order to initiate the boot-up operation.
- When the Samsung Logo is displayed press and hold the Volume Down button.
- Keep pressing this key until you are in Safe Mode.
- You can go back to Android Mode by rebooting your device.
If you cannot find the problem, then you should make a hard reset. In this way you can wipe everything including the malfunctions. Basically, you will remove all the third party data – you will be left only with the built-in apps and with the pre-installed features. So, now you can lose your data if you don’t make a backup in the first place. The wipe process should ensure a stable Android system and a fast experience as the internal memory will be also cleared. Thus, don’t hesitate and learn how to hard reset the Samsung Galaxy Note 7 for manually unbricking your Android device.
Along with the data you should also clear cache and other info which isn’t visible. This solution is perfect especially if you are dealing with boot loops situations. Well, here is what you have to follow:
- Power off your smartphone.
- Reboot recovery mode on your Galaxy Note 7.
- From recovery, after making the hard reset, select “wipe cache partition”.
- Then, choose “advance” and pick “wipe dalvik cache”.
- When done, go back to main menu of recovery.
- Select “reboot system now”.
Reinstall the stock Android OS
If you can’t manage to fix your soft bricked Galaxy Note 7, you should just reinstall the stock Android firmware. A clean install is all you need in order to enjoy a stable and a smooth Android experience. Of course, if you do so you will restore your device back to its initial state meaning that root access will be revoked, the bootloader relocked, the stock recovery image reinstalled, the bloatware reapplied and so on.
This will be a manual flashing process which means that Odin must be used – thus, a computer is also required. Also, before reinstalling the stock Android OS, on your phone become a developer (tap 7 times on Built Number) and check the USB Debugging option (from “menu – settings – developer options”. Finally, on the computer you are using install the Galaxy Note 7 USB Drivers – you can use the Samsung KIES software in that respect.
Now, all you have to do is to download the firmware package on your computer. Then, run Odin, put your Note 7 into download mode and resume the installation process. For further details you can check our dedicated tutorial from here.
Now you should be able to fix the most common Android software related issues on your Samsung Galaxy Note 7. Do note that in most situations the easiest method is also the most common one – for example, before using this guide just try to force restart your smartphone. Anyway, if you have questions or if you want to share something with us, don’t hesitate and use the comments field from down below.