Are you trying to use YouTube on your Samsung Galaxy S10 Plus but you can’t manage to make it work? If the app keeps crashing or if it runs with errors, don’t worry; there’s always a way in which such software issues can be fixed. And we’re here just to explain these dedicated troubleshooting solutions for you.

In a few words, the methods explained below are going to teach you how you can try to fix the YouTube app when it’s not running correctly on your Galaxy S10+. It can be a lag, a bug or a system crash. It won’t matter as one of the troubleshooting solutions explained will solve all these issues and ensure, once more, a stable and smooth Android experience on your Samsung branded smartphone.

Thus, let’s start our step by step guide.

How to fix YouTube that keeps crashing on Samsung Galaxy S10 Plus

First Solution: Begin a force-reboot

When minor firmware problems are experienced you need to start with the basics. And, in our case, a force-restart should do the trick. During that process the pre-loaded apps will be reinitialized and the virtual memory will be refreshed. Shortly said, this might be enough for fixing the YouTube app.

Therefore, start the force reboot operation. Do note that a regular reboot won’t be helpful in our case, so follow:

  1. On your phone start holding down the Volume Down button.
  2. While still pressing this key start holding down Power button too.
  3. Keep both keys pressed for 10 or 15 seconds.
  4. The restart operation will be completed.
  5. Done.

Second solution: delete cache and data of YouTube app

If an Android refresh isn’t enough, try to refresh the YouTube app on your Galaxy S10+. And that can be quickly applied just as explained during these steps:

  1. On your smartphone access the Settings screen.
  2. Then, switch to Apps.
  3. Locate the YouTube app.
  4. Access it.
  5. Tap on Storage and pick Clear Cache.
  6. Return and pick Clear Data.
  7. Confirm and in the end reboot your phone.

Third solution: clear system cache

If YouTube is still crashing on your Samsung Galaxy S10 Plus it’s time to clear system cache as maybe we have a more persistent problem left somewhere within the Android system.

So, follow:

  1. Power off your smartphone.
  2. Reboot recovery mode on your SGS10 Plus.
  3. In recovery use the Volume rocker keys to scroll within options and the Power button to select.
  4. From the recovery main menu pick ‘wipe cache partition’.
  5. Also select ‘wipe dalvik cache’.
  6. When done return to Android Mode by picking ‘reboot system now’.
  7. Test YouTube as everything should run normally now.

Fourth solution: make a hard reset

If you’re still facing the same software errors it’s time to try a more drastic measure. This troubleshooting solution implies in restoring your handset back to its default state. Yes, I’m talking about making a hard reset.

So, first of all backup your data. You should take care of sensible files and of everything that might still be needed afterwards. Shortly, make a full backup of personal data, info, accounts and files.

Good; when ready, follow our dedicated tutorial and learn how to hard reset the Samsung Galaxy S10 Plus.


Hopefully the YouTube functionality is running without further issues now. You can tell us which the right solution for your problem was by using the comments field from below.

Remember that you can always choose to go back to factory settings on your Samsung Galaxy S10+ easily. All you have to do is to use Odin and manually install the Android stock firmware package.

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